Audience

Digital marketers

About Sprinklr

The only platform for all digital customer experiences. Purpose-built to break down silos. Every day, thousands of the world's largest enterprises use Sprinklr to market, advertise, research, care, and engage consumers across 23 social channels, 11 messaging channels, chat, SMS, and email. Why move from fragmented point solutions to a purpose built platform that is unified? Leverage the ability to collaborate across teams and channels with a unified view of the customer, context and content to create better experiences for your customers.

Listen to and learn from market, customer, and competitive insights – and take action in real-time. Stop guessing your brand equity metrics by gaining real-time understanding of brand awareness, product perception, customer loyalty, and user satisfaction.

Integrations

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Company Information

Sprinklr
Founded: 2009
United States
www.sprinklr.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support

Sprinklr Frequently Asked Questions

Q: What kinds of users and organization types does Sprinklr work with?
Q: What languages does Sprinklr support in their product?
Q: What kind of support options does Sprinklr offer?
Q: What other applications or services does Sprinklr integrate with?
Q: What type of training does Sprinklr provide?

Sprinklr Product Features

Audience Intelligence

Audience Segmentation
Social Listening
Sentiment Analysis
Data Visualization
Social Media Analytics
Data-Driven Insights
Competitive Intelligence
AI / Machine Learning
Trend Tracking
Image Recognition
Content Tracking
Filters / Search

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Creation
Ad Buying
Reporting / Analytics
Campaign Management
Digital Asset Management
Bulk Advertising
Roles / Permissions
Collaboration Tools
Comment / Reply Moderation
Retargeting

Social Media Analytics Tools

Customizable Reports
Multi-Channel Data Collection
Campaign Analytics
Influencer Tracking
Engagement Tracking
Competitor Monitoring

Social Media Management

Content Management
Customer Engagement
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Automated Publishing
Brand Tracking
Multi-Account Management

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Sprinklr Additional Categories