Audience
Businesses in need of a complete IVR platform
About SpeechVox
Touch Tone (DTMF) based IVRs are now an aging technology and are being fast replaced by IVR’s with speech recognition capability. Manam Infotech presents SpeechVox, the next generation of speech recognition IVR with behavior recognition and artificial intelligence that improves the performance of the IVR automatically overtime. SpeechVox can work in your existing infrastructure supporting a wide array of telecom protocols such as E1, T1, SIP, Analog, and SS7. People are tired of speaking to automated machines and often get frustrated when dealing with a traditional IVR, Behavioral IVRs are not just machines but machines with artificial intelligence which behave according to the callers speech, pitch, past preferences, historical data etc. All this giving the caller a feel that they are speaking to a human.
Integrations
No integrations listed.
Company Information
Manam Infotech
Founded: 2007
India
www.manamtech.com/ivr-banking.html
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Product Details
Platforms Supported
SaaS
Support
Phone Support
24/7 Live Support
Online
SpeechVox Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail