Audience

medical, dental, and vision practices

About Solutionreach

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way.

We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back.

When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road.

If a practice is ready to start growing and increasing revenue, then we’re the right partner.

Other Popular Alternatives & Related Software
Weave
Weave
(3 Ratings)
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
Learn more
NextGen Healthcare EHR
NextGen Healthcare EHR
(3 Ratings)
NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal.
Learn more
PatientTrak
PatientTrak
PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. We offer patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.
Learn more
Mend
Mend
Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.
Learn more

Integrations

See Integrations

Ratings/Reviews - 4 User Reviews

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 1.5 / 5
support 1.3 / 5
More Reviews Write a Review

Company Information

Solutionreach
United States
www.solutionreach.com

Videos and Screen Captures

Play Video Solutionreach Screenshot 1
Other Useful Business Software
Auth0 for AI Agents now in GA Icon
Auth0 for AI Agents now in GA

Ready to implement AI with confidence (without sacrificing security)?

Connect your AI agents to apps and data more securely, give users control over the actions AI agents can perform and the data they can access, and enable human confirmation for critical agent actions.
Start building today

Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Support
Phone Support
Online

Solutionreach Frequently Asked Questions

Q: What kinds of users and organization types does Solutionreach work with?
Q: What languages does Solutionreach support in their product?
Q: What kind of support options does Solutionreach offer?
Q: What other applications or services does Solutionreach integrate with?
Q: What type of training does Solutionreach provide?

Solutionreach Product Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Call Reminders

Dental

Appointment Reminders
Inventory Management
Appointment Management
Claims Management
Clinical Charting
Imaging
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Patient Communications
Medical History Records
Patient Management
Physician Management
Predictive Analytics

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Scheduling
Claims Management
E-Prescribing
EMR / EHR
Insurance Eligibility Verification
Inventory Management
Patient Billing
Patient Portal
Patient Records
Patient Registration
Physician Scheduling

Optometry

Recall Tracking
Appointment Management
Insurance Management
Inventory Management
Patient Records

Patient Engagement

Care Planning
Self Management
Personal Health Record
Collaboration
Appointment Scheduling
Mobile Access
Progress Tracking
Patient Education
Messaging
Patient Portal

Patient Scheduling

Notifications/Alerts
Approval Process Control
HIPAA Compliant
Mobile Access
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
Analytics/Reporting
SMS Messaging

Solutionreach Verified User Reviews

Write a Review
  • A Solutionreach User
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "they over promise and ..."

    Posted 2025-08-06

    Pros: None.

    Cons: They over promise and ...underdeliver. of should i say- don't deliver. They skip meetings that they bill for and don't help at all.

    Overall: Poor choice.

    Read More...
  • Richrd F.
    Administrator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sync Always Down & Terrible Support"

    Posted 2021-04-09

    Pros: When the sync with the scheduling system is working the product works as advertised.

    Cons: The sync with your scheduling system is always down and it consumes endless amounts of time to restore it. During the time when the sync is down patients are not receiving their reminders. This results in fewer patients showing up and loss of revenue. The support techs only know basic elements of IT and are in way over their head. They can't understand what the problems are and therefore don't know how to resolve them.

    Overall: If you want to spend days on the phone trying to find someone to restore a sync that keeps failing and to have few patients show up to their appointments then SolutionReach is what you are looking for.

    Read More...
  • A Solutionreach User
    Dentist
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Disappointing Experience"

    Posted 2020-11-30

    Pros: The software was alright, not the best certainly. It did automate our appointment confirmation process as advertised.

    Cons: The user interface was daunting, especially for our team members who did not grow up in the digital age.

    Overall: This was the first patient management system that we tried 7 years ago, and now, on our 4th, every other company we have tried was better than Solution Reach. The worst part of the experience was the 2 year contract they made us sign but certainly didn't highlight in the onboarding process. To be fair, I should have read the print, but no other company with similar software has ever made us sign a contract, so be aware that there are other options that will also likely work better for your company!

    Read More...
  • A Solutionreach User
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Outdated"

    Posted 2020-05-09

    Pros: Works decent for text and appointment reminders for patients in healthcare offices. Integrates well too.

    Cons: I hate the outdated platform and is not super easy to use.

    Overall: It's overpriced and hard to use. The interface is difficult to navigate and isn't easy to use whatsoever.

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?