Audience

Organizations that want to leverage hybrid and virtual events to their event marketing strategies.

About Social27

Social27 Virtual Event Platform (VEP) helps you build communities and accelerate sales with greater reach, accessibility, flexibility, and insights than ever before.

Social27's AI-powered Recommendation and Prediction Engine provides a personalized experience to every attendee. From populating a recommended agenda based on their areas of interest to surfacing the content, connections, and sponsors most relevant to them.

Content, networking, and sponsor showcasing are the three pillars of any successful event and these are the areas where Social27 Virtual Event Platform stands out among the rest.

Social27 VEP gives attendees tons of ways to interact and connect with others, provides a seamless speaker experience, and drives leads for sponsors. Plus, with WGAC AA and AAA accessibility and best-in-class security, you can rest assured all of your attendees can get the most out of your event.

Pricing

Starting Price:
$16/attendee
Pricing Details:
Pricing is on a per-attendee basis and costs between $8 and $16 depending on the amount of attendees. Livestream support and CSM support add to costs.

Integrations

Ratings/Reviews - 5 User Reviews

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.6 / 5
support 5.0 / 5

Company Information

Social27
Founded: 2007
United States
www.social27.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online

Social27 Frequently Asked Questions

Q: What kinds of users and organization types does Social27 work with?
Social27 works with these users and organization types: Mid Size Business, Small Business, Enterprise, Nonprofit, Government, and Startup.
Q: What languages does Social27 support in their product?
Social27 supports these languages: English.
Q: What kind of support options does Social27 offer?
Social27 offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Social27 integrate with?
Social27 integrates with: Microsoft Dynamics 365, Adobe Marketo Engage, Microsoft Teams, Salesforce, and Zoom.
Q: What type of training does Social27 provide?
Social27 provides training in the form of documentation, live online, and videos.
Q: How much does Social27 cost?
Pricing for Social27 starts at $16/attendee.
Q: What pricing for support is available for Social27?
Social27 offers support included with purchase and additional fee / premium available.

Social27 Product Features

Event Marketing

Audience Segmentation Supported
Landing Pages / Web Forms Supported
Reporting/Analytics Supported
Surveys & Feedback Supported
Campaign Management Not Supported
Email Marketing Not Supported
Event Calendar Not Supported
Location-Based Marketing Not Supported
Social Media Promotion Not Supported
Website Management Not Supported

Live Streaming

Access Control Supported
Audience Analytics Supported
Audience Engagement Supported
Customizable Branding Supported
Event Scheduling Supported
Live Streaming Production Supported
Moderation Supported
Multi-Screen / Split-Screen Supported
Multistreaming Supported
Session Recording Supported
Streaming Platform Integration Supported
Browser-based Not Supported
Encoding Not Supported
Monetization Tools Not Supported
Multiple Camera Feeds Not Supported
Social Media Integration Not Supported

Virtual Event Platforms

Alerts/Notifications Supported
Attendee Management Supported
Customizable Branding Supported
Event Management Supported
File Sharing Supported
Lead Capture Supported
Live Audio/Video Chat Supported
Live Text Chat Supported
Mobile Access Supported
Moderation Supported
Pre-made Templates Supported
Presentation Tools Supported
Q&A Supported
Reporting/Analytics Supported
Surveys/Polls Supported
Virtual Booths Supported
Virtual Lobby Supported
Social Media Promotion Not Supported

Social27 Verified User Reviews

Write a Review
  • A Social27 User
    Senior Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Highly Scalable teamwork"

    4 out of 5 stars Posted 2022-03-02

    Pros: The Social27 platform has many interesting interaction features. My favorite is Hello World, where attendees shoot a short introductory video. It has benefited people from sales mainly.

    Cons: The reporting dashboard is great, but some live reports were not up to date.

    Overall: Honestly, when the pandemic hit and everything was stuck, Social27 was going well, we were about to give up and fundamentally change the industry to start something new. We have greatly expanded our events! Our team is very excited to expand our working capabilities with Social27 on upcoming events in 2022.

    Read More...
  • MeLisa B.
    Communications and Marketing Manager
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: Deployment
    Company Size: 5,000 - 9,999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Sheer Excellence"

    5 out of 5 stars Posted 2021-07-27

    Pros: Let's talk about the team: Excellent communication, customer service, and support. Let's talk about the product: Easy tool to use and very navigable.

    Cons: Our only gripe: There wasn't enough design flexibility in our opinion.

    Overall: Overall, we had an excellent experience with Social27. The team and product are amazing, and helped us translate our in-person experience to the virtual world seamlessly.

    Read More...
  • A Social27 User
    Senior Marketing Manager - Digital Demand Generation
    Used the software for: Free Trial
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "User experience on Social 27 Webinar"

    5 out of 5 stars Posted 2021-06-06

    Pros: - UX was clean, simple to navigate and quick to load
    - Content was accessible (appeared to meet regulatory standards for hearing and visually impaired participants.
    - Access to information was readily available from sessions of the webinar (download presentation collateral, ppt, etc.)

    Cons: From an end user/event attendee perspective I did not see any cons.

    Cannot comment on experience around the setup/maintenance of content for the virtual conference.

    Overall: Overall I would rank the experience one of the best I have encountered among the major webinar/ virtual conference platforms available.

    Read More...
  • Susan S.
    Director of Administration and Meetings
    Used the software for: 1-2 Years
    Frequency of Use: Yearly
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Virtual Delight!"

    5 out of 5 stars Posted 2021-05-14

    Pros: Excellent resource during a time when very few new about virtual meetings. They made this transition during Covid as easy as possible. There staff is well trained and were available any time needed. Very accommodating...and pleasant to work with. Highly recommended.

    Cons: No cons to mention. Everything worked as described/promised.

    Overall: Very happy with our experience using Social27. I would recommend to anyone interested in using a virtual platform.

    Read More...
  • Yash S.
    IT analyst
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great platform "

    5 out of 5 stars Edited 2021-03-24

    Pros: Easy to use. Great sound and video quality.
    Easy to use for non tech employees also. Almost plug and play easy.

    Cons: Overall very happy with performance. Video upload feature will be good.

    Overall: Have used it for last 6 months. Much better than Zoom and few others we have used to businesses. Employees find it easy to use.

    Read More...
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