Audience
Global Market
About SnapEngage
SnapEngage is a fully featured live chat software suitable for support and sales teams. SnapEngage features a host of seamless and simple interface customization options. SnapeEngage easily integrates with a range of customer relationship management (CRM) platforms. With SnapEngage, users are able to transfer files to and from customers with the live chat window. SnapEngage also enables the users' customers to initiate a chat session directly from their mobile devices by sending SMS messages.
Other Popular Alternatives & Related Software
Lime Connect
Lime Connect (formerly Userlike) is Germany’s leading platform for AI-powered customer messaging and support automation.
All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions.
Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate workflows, update integrated systems, and deliver seamless support across all channels.
Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software
Learn more
Help Scout
Delight customers by providing outstanding customer service like no other with Help Scout, a web-based help desk software. Suitable for for companies of all sizes, Help Scout enables businesses to deliver personalized support. The platform offers collaboration features to keep everyone on the same page, automated workflows, best in-class-reporting, an integrated knowledge base, and a robust API. Help Scout also integrates with voicemail services and live chat services like Olark and Snap Engage.
Learn more
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications.
We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including:
SMS
MMS
RCS
Live Chat
WhatsApp Business
Apple Messages for Business
Facebook Messenger
Instagram Business
Telegram
Viber
Voice / VOIP
Video
Email
Learn more
Comm100
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.
With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.
Learn more
Pricing
Starting Price:
$17.00/month
Pricing Details:
Starting price$99.00/month
Free Trial:
Free Trial available.
Integrations
Company Information
SnapEngage
Founded: 2008
United States
snapengage.com
Other Useful Business Software
Award-Winning Medical Office Software Designed for Your Specialty
RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software.
Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Live Online
In Person
Support
Online
Phone Support
SnapEngage Frequently Asked Questions
SnapEngage Product Features
Live Chat
Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Customizable Branding