Audience

Businesses who want to grow more quickly through user reviews and customer generated content

About SmartCustomer

SmartCustomer (formerly Sitejabber) is a consumer review platform that helps shoppers make confident purchasing decisions. It features millions of real customer reviews across categories like clothing, electronics, marketplaces, jobs, legal services, and more. Users can search for businesses, share their own experiences, and explore honest feedback from buyers worldwide. With over 17 years of trust and expertise, SmartCustomer is recognized for consumer protection and transparency. The platform also offers a browser extension that displays live ratings while you browse, helping you avoid scams and discover reputable brands.

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Pricing

Starting Price:
$49 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5
More Reviews Write a Review

Company Information

SmartCustomer
Founded: 2008
United States
www.smartcustomer.com

Videos and Screen Captures

SmartCustomer Screenshot 1
SmartCustomer Screenshot 1 SmartCustomer Screenshot 2 SmartCustomer Screenshot 3
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

SmartCustomer Frequently Asked Questions

Q: What kinds of users and organization types does SmartCustomer work with?
Q: What languages does SmartCustomer support in their product?
Q: What kind of support options does SmartCustomer offer?
Q: What other applications or services does SmartCustomer integrate with?
Q: What type of training does SmartCustomer provide?
Q: Does SmartCustomer offer a free trial?
Q: How much does SmartCustomer cost?

SmartCustomer Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SmartCustomer Additional Categories

SmartCustomer Verified User Reviews

Write a Review
  • A Sitejabber User
    Marketing Analyst
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Online business and service reviews"

    Posted 2020-08-18

    Pros: Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey.

    Cons: It is a great portal with a very good inventory of reviews across the services and businesses.

    Overall: Sitejabber offers review from authentic customers across a wide variety e of product and services. It helps creating a good brand image through the reviews of the customers. Users can easily create an account and can review any businesses and services. The review part is further categorised into multiple subdivisions which further to analyse quality and authenticity of different brands.

    Read More...
  • Kunal R.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Intuitive tool to Gain Real Feedbacks "

    Posted 2020-07-14

    Pros: Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms.

    Cons: It worked great for me. Nothing to share about cons.

    Overall: Sitejabber is a very handy client review tool to collect feedback and add it in to showcase. I highly recommend this tool. It makes the user add their experiences with business services.

    Read More...
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