Audience
A service desk solution suitable for any internal department
About Sitehelpdesk
Feature rich help desk software solution. Suitable for use by any internal support function that receives enquiries from staff. From a link on your Intranet, this web browser based software provides your company employees with online support, request tracking and self-help even when you are not available. The unique design features will allow you to get up and running within hours of installing. Internal staff may log support calls directly from a link on your Intranet using any web browser. sitehelpdesk forms the core support service solution at the heart of our product range and may be downloaded from this site and used as the springboard to your in-house support - you just need a Microsoft server. Alternatively we can host it on the cloud for you. If you are small IT department then sitehelpdesk might meet your immediate requirements and you can easily upgrade to sitehelpdesk-IT later for the additional IT services features. You only pay the difference in price when upgrading.
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Pricing
Starting Price:
$800.00/one-time
Integrations
No integrations listed.
Company Information
Sitehelpdesk.com
Founded: 2000
United Kingdom
www.sitehelpdesk.com/helpdesk/sitehelpdesk.html
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Product Details
Platforms Supported
SaaS
Windows
Training
Documentation
Live Online
Support
Online
Phone Support
Sitehelpdesk Frequently Asked Questions
Sitehelpdesk Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Live Chat
Multiple Brands / Products