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Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.

Answering your phones, relaying urgent messages, appointment setting, and call routing are just a few of the great services we offer. Our highly trained staff are equipped to handle your account professionally and appropriately. We will go above and beyond to answer your calls ensuring your business is successful. Our services are aimed to fulfill all your business needs. All your calls will be answered by our expertly trained live agents who are prepared to handle various types of situations from urgent calls to scheduling appointments. We operate 24/7/365 so you don’t have to. Our virtual receptionists are experts in all industries. No matter the size of the company, our virtual receptionists are the perfect solution to help you answer all your calls and help grow your business. All our live agents are fully bilingual, so nothing will get lost in translation. Speaking to your callers in their native language gives your existing clients an extra level of comfort.