Audience
Service leaders in a tight competition for business loyalty who need to find new ways to differentiate, improve efficiency and lower operational costs while delivering top-notch customer and employee experiences
About SightCall
At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time.
Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth.
Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem.
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Pricing
Pricing Details:
Contact SightCall for pricing details
Company Information
SightCall
Founded: 2008
USA, France, Singapore, Germany, UK, Australia, Canada
www.sightcall.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Chromebook
Training
Documentation
Webinars
Videos
Support
Phone Support
Online
SightCall Frequently Asked Questions
SightCall Product Features
Customer Experience
Knowledge Management
Multi-Channel Collection
Survey Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Sentiment Analysis
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Knowledge Base
Live Chat
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management
Email Management
Performance Metrics
Social Media Integration
Virtual Assistant
Field Service Management
Electronic Signature
Inventory Management
Mobile Access
Routing
Work Order Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Remote Support
Diagnostic Tools
Live Chat
Real-time Chat
Screen Sharing
Session Recording
Surveys & Feedback
File Transfer
Remote Control
Session Transfer