Audience
Restaurants, bars, hotels, nightclubs, lounges, pools, entertainment venues
About SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.
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Company Information
SevenRooms
Founded: 2011
United States
www.sevenrooms.com
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SevenRooms Platform
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
SevenRooms Frequently Asked Questions
SevenRooms Product Features
Hospitality Property Management
CRM
Supported
Guest Experience (GEM)
Supported
Loyalty Program
Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Supported
Built-in Accounting
Not Supported
Catering
Not Supported
Employee Management
Not Supported
Extended Stay
Not Supported
Front Office Management
Not Supported
GDS / OTA Integration
Not Supported
Group Management
Not Supported
Housekeeping Management
Not Supported
Maintenance Management
Not Supported
Single Property
Not Supported
Vacation Rental
Not Supported
Reservations
Activities Booking
Supported
Booking Notes
Supported
CRM
Supported
Customer Support
Supported
Group Reservations
Supported
Guest Management
Supported
Payment Processing
Supported
Promotions Management
Supported
Rate Management
Not Supported
Room Booking Management
Not Supported
Third Party Booking
Not Supported
Restaurant Management
Employee Management
Supported
Reporting/Analytics
Supported
Reservations Management
Supported
Sales Tracking
Supported
Table Management
Supported
Wait List Management
Supported
Waitstaff Management
Supported
Billing & Invoicing
Not Supported
Built-in Accounting
Not Supported
Food Costing
Not Supported
Inventory Management
Not Supported
Kitchen Management
Not Supported
Menu Management
Not Supported
Payroll Management
Not Supported
Point of Sale (POS)
Not Supported
Restaurant Reservations
Capacity Monitoring
Supported
Custom Reservation Inventory
Supported
Deposits / Prepayment Processing
Supported
Email Marketing
Supported
Facebook Reservations
Supported
Feedback Management
Supported
Guest Data
Supported
Guest Notifications
Supported
Mobile App Booking
Supported
Online / Website Reservations
Supported
Reminders
Supported
Reporting / Analytics
Supported
Seat / Table Optimization
Supported
Text/SMS Communications
Supported
Waitlist Management
Supported
Waitlist
Alerts/Notifications
Supported
Customer Database
Supported
For Restaurants
Supported
Prioritization
Supported
Public Waitlist
Supported
Reporting & Statistics
Supported
Self Check-in
Supported
Waiting Time Tracking
Supported
Waitlist Status Tracking
Supported
