Audience
Restaurants, bars, hotels, nightclubs, lounges, pools, entertainment venues
About SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.
Company Information
SevenRooms
Founded: 2011
United States
www.sevenrooms.com
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SevenRooms Platform
Resy OS
Resy powers neighborhood favorites, to cult classics, to award-winning James Beard & Michelin-starred establishments. Guest bios, birthdays, allergies, dietary restrictions, and more are shared across all your restaurants, by any user, on all devices so you never have to ask. Resy never charges per cover so you aren’t penalized for being successful. We are also extending 100% fee relief to new and existing partners throughout 2020. Couple the most advanced table management system in the world with our data & insights portal to maximize covers and revenue like never before. Dining discovery is not just about one platform today — restaurant-obsessed guests use many channels to discover and connect with restaurants, often on their smartphone. That’s why we’ve worked closely with Instagram, Google, Facebook and our international partners to seamlessly integrate Resy restaurant booking directly into their platforms.
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HotelConnect
HotelConnect is designed to simplify and automate all operations for modern hoteliers and their guests. From the booking engine to check-out, from front desk to revenue management, every process is easier, faster and more connected.
HotelConnect was founded by a team of former hoteliers who believe the hospitality industry needs a technology revolution. From day one, the HotelConnect system was designed to be the most open, user friendly and complete system in the market. Our customers use HotelConnect to create more remarkable experiences and more profitable businesses.
Hotel technology does not have to be expensive, why pay more? HotelConnect offers an all-in-one system, property management, channel management and booking engine, for a fair price of just $6 per room per month. This includes our friendly phone and chat support.
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Resengo
Resengo is a state of the art restaurant reservation and communication solution.
With Resengo you can maximize the occupation in and between your restaurants, reduce the risks of no-shows and provide a personal communication flow to your guests. Resengo serves more than 4000 venues, ranging from small bistro’s to large volume restaurants and three star restaurants. Your restaurant will be listed for free on our consumer resengo platform which offers users the possibility to search restaurants based on real time availability and a objective and restaurant centric review system, only powered by real guests.
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Waitwhile
Waitwhile is a smart waitlist and scheduling platform that helps 20000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
SevenRooms Frequently Asked Questions
SevenRooms Product Features
Hospitality Property Management
CRM
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Built-in Accounting
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Restaurant Management
Employee Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Billing & Invoicing
Built-in Accounting
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking