Audience
Teams looking for a facilities service management application
About ServiceNow Facility Management
Facilities management encompasses a wide range of disciplines and roles. At its core, facilities management ensures that the facilities of the environment are in harmony with the people who occupy the facilities. Success hinges heavily on an environment where people are safe and comfortable, from a workplace to an industrial space and an apartment complex. The most important aspects of facilities management are health and safety. First and foremost, people must be protected. Dangers can include unsafe ventilation or toxic air, a climate that is too hot or too cold, machinery that is outdated and liable to break or function improperly, improper fire detection and protection systems, improper signage that indicate exits and safe escape routes, and insufficient infrastructure. Outside of the health and safety, there are operations and costs that are also at stake if facilities are not properly managed.