Audience
Customer service, support and sales teams in Kenya, such as clinics, schools, SACCOs, logistics firms, online shops and call centres
About SautiDesk
SautiDesk is customer service software for Kenyan teams. It brings calls, WhatsApp, SMS, email and website chat into one shared ticketing view, with one ticket per customer across all channels, a single owner and a defined next step. It includes a call centre, help desk, shared WhatsApp inbox, business phone numbers, live chat and calling campaigns. The Pro plan adds live monitoring and reports. Plans are priced per user per month, while calls, SMS and email are charged from a prepaid balance.
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Pricing
Starting Price:
KES 1,000/user/month
Pricing Details:
Basic is KES 1,000 per user/month; Pro is KES 3,000 per user/month. Calls, SMS and email are usage-based and paid from a prepaid balance. Extra phone numbers cost KES 500/month. One-time sender ID and short-code setup fees range from KES 8,500 to KES 15,000, depending on the option.
Company Information
HelloDuty
Founded: 2020
Kenya
sautidesk.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
