Alternatives to Sarvam Samvaad

Compare Sarvam Samvaad alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Sarvam Samvaad in 2026. Compare features, ratings, user reviews, pricing, and more from Sarvam Samvaad competitors and alternatives in order to make an informed decision for your business.

  • 1
    Enterprise Bot

    Enterprise Bot

    Enterprise Bot

    Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.
    Compare vs. Sarvam Samvaad View Software
    Visit Website
  • 2
    IBM watsonx Assistant
    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
    Starting Price: $140 per month
  • 3
    Ada

    Ada

    Ada

    Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality.
  • 4
    Cognigy.AI

    Cognigy.AI

    NiCE Cognigy

    NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy
  • 5
    Dialogflow
    Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
  • 6
    Retell AI

    Retell AI

    Retell AI

    Retell AI is an advanced platform that enables businesses to build, test, deploy, and monitor AI-powered voice agents for seamless customer interactions. With features like call transfer, appointment scheduling, and knowledge base synchronization, it allows for the creation of lifelike conversations with minimal latency. The platform supports integration with various telephony systems and offers multilingual capabilities, making it suitable for global operations. Retell AI's scalable infrastructure ensures reliable performance, handling high call volumes efficiently. Additionally, it provides robust monitoring tools to analyze call performance and user sentiment, facilitating continuous improvement of voice agents.
  • 7
    Kore.ai

    Kore.ai

    Kore.ai

    Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.
  • 8
    Sarvam Indus
    Indus is Sarvam’s official conversational AI interface designed to give users direct access to its flagship sovereign language models through a simple, real-time chat experience. Introduced in February 2026 as a limited beta product, it serves as the primary interface for interacting with Sarvam’s 105-billion-parameter model, bringing advanced reasoning, multilingual understanding, and conversational capabilities into a single application. It is built to deliver an AI experience tailored specifically to Indian users, supporting more than 22 Indian languages, including native scripts and code-mixed inputs, while maintaining contextual understanding aligned with local culture and communication patterns. It enables both text and voice interactions, allowing users to speak naturally and receive responses in text or synthesized speech, creating a voice-first, accessible interface for diverse use cases.
  • 9
    Sarvam AI

    Sarvam AI

    Sarvam AI

    Sarvam AI is a sovereign AI platform designed to build and deploy artificial intelligence solutions tailored for India. It offers a full-stack ecosystem that includes advanced models, infrastructure, and tools for enterprise, government, and developer use. The platform is built on sovereign compute, ensuring data control and compliance within India. Sarvam AI provides state-of-the-art models optimized for Indian languages, culture, and real-world use cases. It supports applications such as conversational agents, speech-to-text, text-to-speech, and vision-based solutions. The platform also includes scalable infrastructure that simplifies AI deployment and model serving. With flexible deployment options like cloud, private cloud, and on-premises environments, it adapts to various business needs. Overall, Sarvam AI enables organizations to build AI-driven solutions with greater control, localization, and scalability.
  • 10
    Sarvam 105B
    Sarvam-105B is the flagship large language model in Sarvam’s open source model family, designed to deliver high-performance reasoning, multilingual understanding, and agent-based execution within a single scalable system. Built as a Mixture-of-Experts (MoE) model with approximately 105 billion total parameters, of which only a fraction are activated per token, it achieves strong computational efficiency while maintaining high capability across complex tasks. The model is optimized for advanced reasoning, coding, mathematics, and agentic workflows, making it suitable for tasks that require multi-step problem solving and structured outputs rather than simple conversational responses. Sarvam-105B supports long-context processing of up to around 128K tokens, enabling it to handle large documents, extended conversations, and deep analytical queries without losing coherence.
  • 11
    ConnexAI

    ConnexAI

    ConnexAI

    ConnexAI's advanced AI agent utilizes our proprietary Athena LLM to adapt to your CX needs. Leverage AI Agents to automate repetitive tasks, handle complex inquiries, and provide instant, round-the-clock support, freeing up much-needed financial resources to be critically redistributed. AI Agent optimizes interaction handling, inquiry servicing, and freeing your users to focus their time on the most sensitive interactions. Revolutionizes customer interactions with human-like, efficient communication, setting a new standard unparalleled when using chatbots. Dramatically reduces time and admin costs by ensuring that each interaction is handled promptly and effectively. Train your AI agents with ease by preloading them with contextual information and documentation, creating a highly knowledgeable, contextually savvy workforce. AI agent operates round-the-clock, increasing CSAT by ensuring customers receive timely assistance and information.
  • 12
    Yellow.ai

    Yellow.ai

    Bitonic Technology Labs

    Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.
  • 13
    Kipps.AI

    Kipps.AI

    Kipps.AI

    Kipps.AI is an enterprise-grade platform for building and deploying AI agents, voice, chat, and WhatsApp that can handle millions of conversations with human-like intelligence and enterprise-scale reliability. It enables organizations to deploy custom agents for lead qualification, booking appointments, customer support, and more, with integrations into CRM systems, telephony platforms, and other business tools. It supports 100 + pre-built integrations such as Salesforce, HubSpot, WhatsApp, Slack, and Zoom; features include detailed analytics (model- and agent-level usage), conversation transcription, real-time call-streaming, sentiment detection, routing to human agents when needed, and enterprise-grade security with SOC 2 Type II, ISO 27001, HIPAA-ready, PCI DSS Level 1, and zero-data-retention options.
  • 14
    CogniAgent

    CogniAgent

    CogniAgent

    CogniAgent is a cognitive AI platform that automates complex and repetitive business workflows across multiple departments using cognitive and autonomous AI agents. It enables fluid, natural conversational interactions that adapt in real time to user emotions, improving the quality of customer and employee engagements. CogniAgent supports integration with a wide range of data sources including PDFs, videos, websites, and databases, with no technical setup required. The platform uses a multi-layer cognitive architecture to manage multi-source data, complex workflows, and real-time decision-making efficiently. It helps businesses improve operational efficiency, automate standard interactions, and significantly reduce communication processing time. CogniAgent is designed to supercharge productivity and deliver consistent performance from day one.
  • 15
    Leaping AI

    Leaping AI

    Leaping AI

    Leaping AI creates voice agents for businesses with high call volumes (>100k calls a year). Our voice AI agents are human-like, handle complex workflows, and automate up to 70% of customer support calls while maintaining 90% customer satisfaction. They get better over time. Our platform allows the deployment of powerful human-like voice AI agents for any customer support and sales support use case. There is a simple user interface to set up multi-stage agents with simple English prompt instructions for behavior and transitions. Agents can speak in multiple languages (English, German, Spanish, Arabic, etc.) and be plugged into your infrastructure with API connectors. All the calls are recorded and can be listened to and analyzed in our platform.
  • 16
    ConvoZen

    ConvoZen

    ConvoZen

    ConvoZen AI is a unified conversational intelligence and agentic AI platform built to automate, analyze, and optimize customer interactions across contact center environments. It enables organizations to deploy autonomous, multilingual AI agents that operate across voice, chat, WhatsApp, email, and social channels, handling workflows 24/7 while preserving context across multiple sessions for more natural, continuous conversations. It combines real-time conversational AI with analytics, allowing businesses to extract insights from 100% of customer interactions, including sentiment, compliance risks, performance gaps, and customer intent. Its architecture includes specialized AI agents such as frontline conversational agents for direct customer interaction, supervisor agents that audit and score conversations automatically, and copilot agents that assist human agents during live calls with next-best actions, knowledge suggestions, and compliance guidance.
  • 17
    Amazon Nova Sonic
    ​Amazon Nova Sonic is a state-of-the-art speech-to-speech model that delivers real-time, human-like voice conversations with industry-leading price performance. It unifies speech understanding and generation into a single model, enabling developers to create natural, expressive conversational AI experiences with low latency. Nova Sonic adapts its responses based on the prosody of input speech, such as pace and timbre, resulting in more natural dialogue. It supports function calling and agentic workflows to interact with external services and APIs, including knowledge grounding with enterprise data using Retrieval-Augmented Generation (RAG). It provides robust speech understanding for American and British English across various speaking styles and acoustic conditions, with additional languages coming soon. Nova Sonic handles user interruptions gracefully without dropping conversational context and is robust to background noise.
  • 18
    NexaVoxa

    NexaVoxa

    NexaVoxa

    NexaVoxa is an advanced conversational AI platform designed to create human-like voice agents that engage customers naturally across more than 50 languages. It automates tasks such as sales, scheduling, and customer support with realistic, multilingual conversations that enhance user experience and business efficiency. The platform allows users to build, train, launch, and optimize AI agents through an intuitive workflow that integrates seamlessly with existing systems. NexaVoxa supports enterprise-grade scalability, enabling reliable, low-latency performance for large-scale operations. It offers powerful call control features including warm transfers, call routing, and post-call analytics such as sentiment analysis and call summaries. The platform also supports fully self-hosted deployment for organizations needing complete data control and security.
    Starting Price: $500/month
  • 19
    ElevenAgents

    ElevenAgents

    ElevenLabs

    ElevenLabs Agents is a platform for building, deploying, and scaling intelligent conversational AI agents that can speak, type, and take action across phone, web, and application environments. It enables developers and teams to create real-time agents that interact naturally with users through voice and text, combining speech-to-text, large language models, and text-to-speech into a unified system that functions like a human conversation partner. It allows agents to resolve customer issues, automate workflows, answer questions, and execute tasks based on connected data sources and predefined logic, making interactions both accurate and context-aware. These agents can be customized with knowledge bases, system prompts, and tools that enable them to access external systems, execute custom logic, and perform actions beyond simple responses. They support multimodal capabilities, meaning they can read, speak, and interpret inputs while handling conversational dynamics.
    Starting Price: $5 per month
  • 20
    Triviat AI

    Triviat AI

    Triviat AI

    Triviat is a full-featured AI communication platform built for modern businesses that want to streamline customer support, sales, and appointment management. It allows companies to deploy intelligent voice and chat agents that work 24/7 across all major channels — including phone, web chat, email, SMS, WhatsApp, and social media. Triviat’s agents deliver human-like conversations in over 50 languages, making them ideal for global brands and multi-location service providers. Whether it’s handling appointment bookings, answering FAQs, processing orders, or qualifying leads, Triviat reduces support costs while improving speed and consistency. For complex interactions, conversations are smoothly handed off to human agents. With industry-specific use cases (e.g. retail, healthcare, hospitality, auto service), integrations with 5,000+ tools, and built-in compliance with GDPR and the EU AI Act, Triviat is a scalable and secure solution for AI-driven business communication.
    Starting Price: €75/month
  • 21
    Floatbot

    Floatbot

    Floatbot.AI

    Floatbot.AI is a powerful Voice-First, Multi-Modal Conversational AI + Co-Pilot Platform Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions. With our no-code/low-code platform, you can build powerful AI Agents in minutes—no technical expertise required. Floatbot.AI is trusted by 200+ top players in insurance, banking, & collections to innovate and scale customer engagement & operational excellence.
  • 22
    Voicing AI

    Voicing AI

    Voicing AI

    Voicing AI is an enterprise-grade agentic voice AI platform designed to automate customer interactions through humanlike voice agents that can both converse and take real-time actions during calls. It enables businesses to handle inbound and outbound phone calls 24/7 using AI agents that understand queries, respond naturally, and execute tasks such as updating CRM systems, retrieving data, or completing workflows without human intervention. It is built around proprietary “large action models” that allow agents not only to communicate but also to perform operations across integrated systems, significantly accelerating task execution. It supports multilingual conversations in over 20–30 languages and incorporates high emotional and contextual intelligence to handle complex customer interactions with accuracy and empathy.
  • 23
    Sarvam-M

    Sarvam-M

    Sarvam

    Sarvam-M is a multilingual, hybrid-reasoning large language model designed to deliver strong performance across Indian languages, mathematical reasoning, and programming tasks within a single, efficient system. Built on top of Mistral-Small, it is a 24-billion-parameter text-only model that has been enhanced through supervised fine-tuning, reinforcement learning with verifiable rewards, and inference optimizations to improve both accuracy and efficiency. The model is specifically trained to handle more than ten major Indic languages, supporting native scripts, romanized text, and code-mixed inputs, enabling seamless multilingual communication across diverse linguistic contexts. Sarvam-M introduces a hybrid reasoning approach that allows it to switch between “thinking” mode for complex tasks like math, logic, and coding, and faster response mode for everyday interactions, balancing performance and speed.
  • 24
    Zowie

    Zowie

    Zowie

    Zowie is a Customer AI Agent Platform that enables enterprises to build, orchestrate, and continuously improve customer-facing AI agents across every channel. Designed for the agentic AI era, it replaces traditional clicks and menus with conversational interfaces that resolve issues, process refunds, manage orders, and handle complex workflows automatically. The platform allows teams to create powerful AI agents without heavy coding and deploy them across chat, email, voice, and social channels. Zowie Intelligence powers each interaction with deterministic, auditable logic to eliminate hallucinations and ensure enterprise-grade accuracy. Businesses can monitor every conversation in real time, audit performance, and coach agents for ongoing improvement. With multilingual support in over 70 languages and consistent brand alignment, Zowie ensures seamless global customer experiences.
  • 25
    Ringg AI

    Ringg AI

    Ringg AI

    Ringg AI is a no-code platform that enables businesses to create, deploy, and manage AI-powered voice agents capable of handling phone-based interactions at scale. It allows organizations to automate both inbound and outbound calls, including use cases such as lead qualification, customer support, appointment booking, recruitment, and payment follow-ups, while maintaining natural, human-like conversations. It supports real-time, multilingual communication across more than 20 languages, enabling companies to engage customers globally with low latency and high accuracy. It provides a complete system for building conversational workflows, including tools to design call scripts, launch campaigns, manage phone numbers, and analyze performance through detailed transcripts and analytics dashboards. Ringg AI integrates with existing business tools such as CRMs, calendars, and communication platforms, allowing seamless synchronization of customer data and workflows.
    Starting Price: $0.10 per minute
  • 26
    DRUID

    DRUID

    DRUID

    Build your digital workforce in just a couple of clicks. Easy as pie! The Druid Chatbot Platform is helping businesses achieve more with less Druid is an AI-powered, no-code, chatbot authoring platform that allows citizen developers to design, develop and deploy natural and rich interactions between employees, customers, partners and enterprise systems, through omnichannel text and voice conversations. Druid features a proprietary multi-language NLU engine which identifies user intents, sentiment and system entities, and our Connector Designer which integrates with any enterprise app (REST/SOAP APIs, SQL/Oracle, ERPs, CRMs, RPA). chatbots save time money. Save time & lower costs. Pass repetitive tasks to chatbots and allow people to focus on work that matters. Chatbots enhance user experience. Provide a conversational AI layer for users' interaction with any enterprise system.
  • 27
    Dyna.Ai

    Dyna.Ai

    Dyna.Ai

    Dyna.Ai is an enterprise-grade AI agent platform and AI-as-a-Service solution designed to transform business and customer operations by combining conversational AI, generative models, and autonomous agents that can understand and act on complex tasks across channels and languages. It enables organizations to build, train, and deploy AI employees and agent applications such as conversational assistants, voice and avatar interactions, customer engagement bots, knowledge partners, and automated task executors that operate 24/7 with adaptive, analytical, and proactive behavior. It includes tools like Agent Studio, VoiceGPT, and AvatarGPT for developing intelligent agents, and is tailored to industry domains including banking, lending, insurance, wealth management, telecom, contact centers, and BPO operations. Dyna.Ai focuses on scalable automation that integrates with existing systems, supports real-time decisioning, and improves operational efficiency.
  • 28
    interface.ai

    interface.ai

    interface.ai

    interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations.
  • 29
    Best Brain

    Best Brain

    Best Brain

    Best Brain is a cutting-edge generative AI app builder platform that enables businesses to create AI agents for 24/7 customer support across web chat and WhatsApp, using multilingual NLP for accurate, human-like interactions based on diverse data sources. Web Chat AI Agent Conversational AI : NLP-enabled conversational AI/agents power both Web Chatbot and WhatsApp Chatbot, enabling them to understand and respond to user queries in a natural, human-like manner 24x7. Integration with Multiple Data Sources: Leverages a variety of knowledge base (PDF, JSON, CSV, Database, API) to pull accurate information for responses. Business Process Automation: Automates tasks such as support ticket creation, work order generation, payment processing and many more. Omnichannel Presence: Enables businesses to engage with customers on WhatsApp, and serve customers 24x7. Multilingual Support: Offers support in multiple languages Sentiment Analysis: Analyzes customer call recordings
  • 30
    Skit

    Skit

    Skit.ai

    Integrate voice & conversational intelligence into your products through an independent platform that is always learning. A next-gen multilingual Voice AI-powered contact centre automation platform that has been designed to have human-like conversations. VIVA uses a unique conversation design framework to understand intent. Dynamically generates custom conversations with customers. Supports 10 Languages and 160+ Dialects; available 24x7. Delivering high value through contact center optimization Voice AI banking solutions for a digital economy. Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers.
  • 31
    smallest.ai

    smallest.ai

    smallest.ai

    Smallest.ai is a real-time AI platform designed to deliver hyper-personalized voice experiences with minimal latency and high scalability. Its flagship products, Waves and Atoms, enable users to generate human-like AI voices and deploy real-time AI agents for customer interactions. Waves offers ultra-realistic text-to-speech capabilities, supporting over 30 languages and 100 accents, with sub-100ms API latency for instant voice generation. It also features instant voice cloning, allowing users to replicate any voice with just a 5-second audio sample, making it ideal for personalized branding and content creation. Atoms provides AI agents capable of handling customer calls, offering seamless, natural-sounding conversations without human intervention. Both products are designed for easy integration, offering scalable APIs and Python SDKs to facilitate deployment across various platforms.
    Starting Price: $5 per month
  • 32
    DaveAI

    DaveAI

    DaveAI

    DaveAI is a Conversational Experience Cloud designed to help enterprises create personalized and engaging customer journeys using artificial intelligence. The platform combines conversational AI, lifelike avatars, and immersive visualizations to deliver interactive digital experiences across multiple channels. It enables businesses to deploy AI agents that assist with guided selling, product discovery, lead capture, and customer engagement. DaveAI integrates technologies such as natural language processing, speech recognition, and real-time personalization to create intelligent conversations with users. Its multi-dimensional affinity engine analyzes customer behavior and product attributes to predict the most relevant recommendations. The platform can be deployed across web platforms, kiosks, messaging apps like WhatsApp, and other digital touchpoints.
  • 33
    Delight.ai

    Delight.ai

    Sendbird

    Delight.ai is an enterprise-grade “branded AI concierge” platform built to deliver personalized, omnichannel customer experiences that feel deeply human. It powers every interaction across chat, SMS, email, voice, and more with a persistent memory layer that understands each customer’s history, preferences, and intent, then connects that intelligence to business goals to drive outcomes like conversion, retention, and lifetime value. With omnipresence at its core, Delight.ai maintains continuity across channels, proactively engaging and anticipating customer needs so that no interaction feels disconnected or redundant. It sits on a foundation called Trust OS, which provides full transparency, oversight, policy control, and enterprise-grade security (including SOC 2, ISO 27001, GDPR/HIPAA-ready compliance) to ensure safe and accountable AI agent deployment.
  • 34
    UJET

    UJET

    UJET

    UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe.
  • 35
    Omilia

    Omilia

    Omilia

    The Omilia Conversational Self-Service Solution is the only AI solution in the market today that can boast not 1 but at least 70 production-grade contact centers globally, brings unique advantages to enterprises looking to employ Voice/speech or Text virtual agent, taking them into tomorrow’s AI powered services. Omilia Virtual Assistant applications are truly omnichannel as they are developed once and leveraged horizontally, providing a seamless, end-to-end conversational AI experience across channels, including IVR systems, social messengers, web chat, smart speakers, mobile app, email and SMS. One platform, one integration – all channels, all formats; same impeccable conversational experience on all of them.
  • 36
    Zoronal

    Zoronal

    Zoronal

    Zoronal is an AI Voice Workforce for Indian insurance companies—like hiring 1,000 multilingual agents who never sleep, never forget a customer, and never miss compliance. We handle calls in 14+ Indian languages, qualify leads, answer policy questions, and ensure 100% IRDAI compliance—all automatically. Our AI agents deliver 95% context awareness from past conversations (vs 15% industry standard), meaning every interaction is personalized, not scripted.
    Starting Price: $0.05 per minute
  • 37
    VoiceX

    VoiceX

    Yellow.ai

    Yellow.ai's VoiceX is a groundbreaking platform that reimagines voice AI by delivering ultra-fast, human-like interactions powered by advanced large language models. Optimized for ultra-low latency of approximately 1.3 seconds, VoiceX ensures a smooth, consistent user experience. It incorporates back-channeling features such as acknowledging, empathizing, and encouraging users to continue, fostering more engaging and dynamic interactions. VoiceX agents exhibit advanced conversational understanding, seamlessly adapting to diverse use cases and requirements. They consistently maintain user context throughout the conversation, delivering relevant responses based on user history and preferences. By capturing alphanumeric inputs, VoiceX's AI agents achieve human-level accuracy while maintaining contextual awareness to respond in the most appropriate and relevant way. The platform generates engaging, life-like voices instantly based on different use cases and business requirements.
  • 38
    Convocore

    Convocore

    Convocore

    Convocore is a multi-channel AI automation platform that lets businesses build and deploy production-ready AI voice agents and chatbots in minutes, with no coding required. It supports AI phone agents, WhatsApp bots, Instagram DMs, and web chat to automate customer conversations across every channel. Built for agencies, businesses, enterprises, and resellers, Convocore offers full white-label capabilities, including custom domains, branding, and client management. Its visual builder makes creating intelligent AI agents simple, even without technical expertise. Convocore integrates with 40+ tools like HubSpot, Salesforce, Google Calendar, and Shopify, enabling automated lead qualification, booking, support, and sales. Trusted by 15,000+ users and powering over 10 million conversations, Convocore helps teams scale AI solutions, reduce costs, and deliver instant 24/7 responses with measurable results.
    Starting Price: $0/user/month
  • 39
    Brightcall

    Brightcall

    Brightcall.ai

    Brightcall is an AI-powered communication platform designed to help businesses convert more leads and deliver exceptional customer experiences. Our AI Agent provides 24/7 automated conversations that qualify prospects, answer questions, schedule appointments, and handle support with natural, human-like accuracy. Speed To Lead ensures every new inquiry is contacted within seconds through instant calls, dramatically increasing conversion rates. The Multiline Dialer boosts outbound productivity by connecting agents with more live prospects using intelligent multi-line calling, call detection, and real-time reporting. Built for sales teams, contact centers, and fast-growing businesses, Brightcall delivers reliability, scalability, and automation that streamline operations, reduce costs, and maximize results across the entire customer journey.
  • 40
    Inya.ai

    Inya.ai

    Gnani.ai

    Inya.ai is a leading no-code platform that empowers businesses to create Agentic AI - powered conversational agents with ease. Our GenAI agents help automate customer support, sales, and multilingual interactions, providing intelligent, human-like conversations. Whether you're a small business or an enterprise, Inya.ai enables seamless, scalable voice automation across industries, driving efficiency and improving customer experiences.
  • 41
    WinCX Cloud

    WinCX Cloud

    We Win Limited

    WinCX Cloud is an AI-driven customer experience platform designed to unify and manage all customer interactions across multiple communication channels within a single, intelligent system. It brings together touchpoints such as chat, voice calls, WhatsApp, social media, and email into one centralized workspace, allowing organizations to deliver consistent and seamless communication experiences across channels. It is powered by a suite of specialized AI agents that handle different aspects of customer engagement, including omnichannel communication, conversational assistance, quality auditing, and automated grievance or ticket resolution. These agents can connect with users, provide instant support, monitor interactions for compliance and service quality, and automatically resolve or route issues, significantly reducing manual workload and response times.
  • 42
    Tavus

    Tavus

    Tavus

    Tavus is an AI-powered platform designed to bring human-like interaction to video conversations. Through its Conversational Video Interface (CVI), Tavus enables AI agents to see, hear, and respond with emotional intelligence, creating a realistic and engaging user experience. Ideal for industries like recruitment, healthcare, and education, Tavus allows businesses to deploy digital twins, AI therapists, and virtual assistants at scale, improving efficiency and user engagement. With Tavus, companies can create fully customizable, human-like video interactions without the limitations of geography, language, or human availability.
  • 43
    Taalk

    Taalk

    Taalk

    Taalk.ai is an advanced conversational AI platform designed to enhance customer engagement through AI-powered agents capable of managing voice calls and text messages. These agents facilitate various business functions, including lead qualification, appointment scheduling, debt collection, and pricing quotations. Key features of Taalk.ai include compliance-first interaction recording, live call transfers, omni-channel engagements across phone calls, SMS, email, and voicemail, a native predictive dialer, and multilingual support. The platform utilizes proprietary language models with continuous updates and incorporates humanization techniques, such as authentic background noise, to ensure natural and responsive interactions. Taalk.ai is designed for scalability, capable of handling millions of concurrent engagements, and offers seamless integration with existing business systems to automate workflows like booking appointments and data lookup.
    Starting Price: $10,800 per year
  • 44
    TEN

    TEN

    TEN

    TEN (Transformative Extensions Network) is an open source framework designed to empower developers to build real-time multimodal AI agents capable of voice, video, text, image, and data-stream interaction with ultra-low latency. It includes a full ecosystem, TEN Turn Detection, TEN Agent, and TMAN Designer, allowing developers to rapidly assemble human-like, responsive agents that can see, speak, hear, and interact. With support for languages like Python, C++, and Go, it offers flexible deployment on both edge and cloud environments. Using components like graph-based workflow design, drag-and-drop UI (via TMAN Designer), and reusable extensions such as real-time avatars, RAG (Retrieval-Augmented Generation), and image generation, TEN enables highly customizable, scalable agent development with minimal code.
  • 45
    Virstack AI

    Virstack AI

    Virstack AI

    Virstack AI provides AI voice and text agents that automate both inbound and outbound customer interactions across industries like healthcare, real estate, automotive, hospitality, and more. Its agents can handle appointment scheduling, lead qualification, follow-ups, customer support, sales outreach, and patient engagement with human-like conversational clarity. It integrates with CRM systems, calendars, and APIs, enabling tasks such as document signing, data lookup, and workflow updates behind the scenes. Virstack emphasizes compliance and security (HIPAA, SOC 2, ISO 27001), scalability (built on AWS), and cost efficiency (per-second billing). Its admin portal gives businesses control over lead tracking, analytics, bulk messaging, and branding of the agent’s voice/personality. Vertical specialization allows tailored workflows, and its multi-channel support (voice + SMS) ensures continuity across contact points.
  • 46
    Inagent

    Inagent

    Inconcert

    Inagent is an advanced conversational AI platform designed for contact centers that deploys autonomous AI agents capable of understanding, reasoning, and resolving complex customer interactions across voice and text channels in a fully omnichannel environment. These virtual agents operate using generative AI and contextual understanding, allowing them to interpret messages, make decisions, and execute actions connected to business systems such as CRM and ERP platforms to achieve specific operational goals. It enables companies to create specialized AI agent teams trained for different business areas, ensuring accurate and efficient handling of tasks such as customer support, sales, appointment scheduling, and claims processing, while seamlessly transferring conversations between agents or to human staff when necessary. Inagent can be activated in minutes through a no-code interface, requiring only initial training with business knowledge.
  • 47
    11Sight

    11Sight

    11Sight

    11Sight delivers enterprise-grade AI Agents designed for automotive and hospitality businesses to improve customer engagement and streamline operations. Acting as the first point of contact, these AI-powered service, front desk, sales, and outbound agents are available 24/7 to handle inquiries, schedule appointments, and escalate issues with full context. For dealerships, hotels, and service providers, this means fewer missed opportunities and smoother customer experiences. The outbound agent proactively reaches out with reminders, recall notices, and personalized updates to keep customers engaged. Hotels and dealerships benefit from seamless integrations, enabling instant customer support through kiosks, calls, or video rooms. By combining automation with human-like communication, 11Sight ensures revenue teams generate more pipeline, reduce no-shows, and maximize efficiency.
    Starting Price: $24 per month
  • 48
    Sierra

    Sierra

    Sierra.ai

    Enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice. Help customers with even their most complex issues, whether making an exchange or updating a subscription. Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience. Sierra’s conversational AI platform enables your company to build an AI agent that is personalized to your business and customers. Imbue your agent with your company’s identity, policies, processes, and knowledge, ensuring your agent represents the best of your business. Set goals to guide your agent to the right solutions, and set guardrails to ensure they stay on-point and aligned with your policies. Conversational AI isn’t just about answering questions and with Sierra, your AI agent can take action.
  • 49
    Gemini 2.5 Flash Native Audio
    Google has released updated Gemini audio models that significantly expand the platform’s capabilities for natural, expressive voice interactions and real-time conversational AI with the introduction of Gemini 2.5 Flash Native Audio and improved text-to-speech technology. The updated native audio model powers live voice agents that can handle complex workflows, follow detailed user instructions more reliably, and maintain smoother multi-turn conversations by better recalling context from previous turns. It is now available across Google AI Studio,Gemini Enterprise Agent Platform, Gemini Live, and Search Live, enabling developers and products to build interactive voice experiences such as intelligent assistants and enterprise voice agents. In addition to the real-time voice improvements, Google enhanced the underlying Text-to-Speech (TTS) models in the Gemini 2.5 family to offer greater expressivity, tone control, pacing adjustments, and multilingual support.
  • 50
    Herbie.ai

    Herbie.ai

    Herbie.ai

    Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.