Audience
Companies searching for a solution to manage their governance, risk, and compliance
About SapphireIMS
Make your IT spearhead the digital back-office journey. SapphireIMS transforms your IT operations through our agile and intelligent solutions for IT Service Management, IT Asset Management, IT Automation, and Business Service Monitoring. A fully digitized and automated IT function with ITIL practices paves the way for the rest of the functions to follow. SapphireIMS automates all your back-office operations and brings the ITIL advantages to each function. The Enterprise Service Management breaks down the silos and connects all your functions to operate as one unit. The Enterprise Asset Management solution automates the tracking and management of all your assets – from IT, to non-It, physical to virtual, hardware to software, contracts to entitlements. This delivers savings of at least 40%. The pre-built templates, intelligent automation and alignment to the industry-specific regulations ensure that you get to prioritize and manage all the compliances and risks.
Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Tecknodreams Software Consulting
Founded: 2002
India
www.sapphireims.com
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Genuity
It's here. IT intelligence for the rest of us. Genuity is the only affordable, cloud-based platform for managing and monitoring your entire IT profile. Take your IT to the next level for only $29.99 per company, per month. Even in today’s digital age, where information is readily available, the IT market has thrived in the obstruction of market transparency. At Genuity, we’re betting that the world is ready for an alternative. Reduce time spent answering inquiries and researching pricing. Give everyone on your team more time (& money) to focus on tasks that matter. Eliminate auto-renew clauses, complex cancelation terms, surcharges, or any other unnecessary costs that add zero value to your operation. Gain greater control of your entire IT portfolio through enterprise-grade software and a community of IT pros.
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Mint Service Desk
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users.
With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities.
In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.
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LogMeIn Rescue by GoTo
LogMeIn Rescue by GoTo, is an affordable and reliable remote support software. Rescue offers a wealth of features that enables businesses to provide a seamless support experience for their end users and improve the productivity of their support team. Its top features include remote control, remote diagnostics, multi-platform support, device configuration, video support, and integrations and APIs. Help agents and employees get more done. With features like system info, scripting, and unattended access, help desk technicians can identify and solve problems – even on inactive devices – without interrupting employees. Your remote access software should never compromise your safety. Rescue keeps users and your business equally protected with banking-grade 256-bit AES encryption, HIPAA-compliant multi-factor authentication, and more. Plus, with features like permission-based security, SSO, password policies, and IP login restrictions, you can ensure security across the board.
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Qualer
Qualer is a dynamic asset and service management software designed to automate asset maintenance, service, and calibration workflows and enhance collaboration with both internal stakeholders and third-party service providers. Qualer's secure, cloud-based platform allows users to manage their assets from anywhere in the world with a simple internet connection.
Customizable reporting and dashboards help you digitize your workflows and centralize documentation to prepare you for audit. Qualer is 21 CFR Part 11 validated and simplifies audit preparation by minimizing error potential and gaps in compliance strategy.
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Product Details
Platforms Supported
SaaS
Windows
Training
Documentation
Webinars
Live Online
In Person
Support
Online
Phone Support
SapphireIMS Frequently Asked Questions
SapphireIMS Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management