Audience
Mid-market IT companies in need of a configuration management platform
About Samantha
The System Asset Management System™ is a Configuration Management Database (CMDB) tailored for the mid-market. Process Workflow modules exist for Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls and Business Alignment. We call our product Samantha™, for short. Samantha™ meets the 1) business needs, 2) budget, and 3) resource requirements for mid-market organizations. Save money - don't replace your Help Desk, unless you want to. Samantha™ compliments your existing Service / Help Desk solution (i.e. Footprints, HEAT, TrackIT, Remedy, ServiceNow) and keep your Event Mangement tool (i.e. SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, Big Brother) investments.
Popular Alternatives
NetBrain
NetBrain, founded in 2004, provides a powerful no-code automation platform for hybrid network observability, allowing organizations to enhance their operational efficiency through automated workflows. The platform applies automation across three key workflows: troubleshooting, change management, and assessment.
Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network
Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths
Automate network discovery and ensure data accuracy for a single source of truth
Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention
Automate pre- and post-validations for network changes with application performance context understanding
Automate collaborative troubleshooting from human to machine
For every network troubleshooting idea, create a map, apply automation from your own library
Learn more
Vivantio
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal.
By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth.
Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.
Learn more
Jamf Pro
Formerly known as Casper Suite, Jamf Pro is an enterprise mobility management (EMM) tool for Apple macOS and iOS devices. Jamf Pro includes a host of features that helps to simplify device deployment, analyze inventory data, and respond to security threats easily:
- Choose a zero-touch, hands-free experience or go hands-on through imaging. Either way, enroll devices and deploy them with ease.
- Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience.
- Purchase apps in bulk and make them available automatically or through a Self Service catalog.
- Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction.
Jamf Pro works seamlessly with your existing IT services and technologies, including: Apple Business Manager, Active Directory, SSO/SAML, SCCM, APIs, Cisco ISE, Security Connector and Fast Lane, Conditional Access for Mac.
Learn more
Freshservice
If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.
Learn more
Integrations
No integrations listed.
Company Information
Net Watch Solutions
Founded: 2002
United States
netwatchsolutions.com/samantha.html
Videos and Screen Captures
You Might Also Like
Top-Rated Free CRM Software
HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers.
Product Details
Platforms Supported
SaaS
Training
Documentation
Support
Online
Samantha Product Features
IT Asset Management
Configuration Management
Contract/License Management
Inventory Management
Supplier Management
Asset Tracking
Audit Management
Compliance Management
Cost Tracking
Depreciation Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management