Audience

Agentforce Marketing is ideal for enterprise and mid-market marketing teams seeking an AI-powered platform to deliver personalized, cross-channel customer engagement and measurable growth

About Salesforce Agentforce Marketing

Agentforce Marketing, formerly Marketing Cloud, is Salesforce’s AI-powered marketing platform designed to create personalized, two-way customer conversations. It combines unified data, autonomous AI agents, and full-funnel workflows into one connected system. Marketing Cloud enables businesses to deliver cross-channel campaigns that adapt in real time to customer behavior. With a single, trusted view of the customer, teams can coordinate efforts across marketing, sales, and service. The platform includes tools for automation, personalization, analytics, and loyalty management. Built-in AI capabilities help optimize campaigns and continuously improve performance. Agentforce Marketing empowers organizations to increase engagement, ROI, and long-term customer value.

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Integrations

API:
Yes, Salesforce Agentforce Marketing offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 4.0 / 5
ease 3.5 / 5
features 4.5 / 5
design 3.5 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/marketing/

Videos and Screen Captures

Salesforce Agentforce Marketing Screenshot 1
Salesforce Agentforce Marketing Screenshot 1 Salesforce Agentforce Marketing Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Salesforce Agentforce Marketing Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Agentforce Marketing work with?
Q: What languages does Salesforce Agentforce Marketing support in their product?
Q: What kind of support options does Salesforce Agentforce Marketing offer?
Q: What other applications or services does Salesforce Agentforce Marketing integrate with?
Q: Does Salesforce Agentforce Marketing have an API?
Q: What type of training does Salesforce Agentforce Marketing provide?

Salesforce Agentforce Marketing Product Features

Campaign Management

Channel Management
Email Marketing
Event Triggered Actions
Multi-Campaign
Contact Database
Lead Management

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Artificial Intelligence

Marketing Automation

Social Marketing
Content / Blogging Platform
A/B Testing
Segmentation
Search Marketing
Website Visitor Tracking
Analytics / ROI Tracking
Landing Pages / Web Forms
Lead Scoring
Customizable CTAs
Sales Intelligence
Dynamic Content
Drip Campaigns
Artificial Intelligence

Salesforce Agentforce Marketing Additional Categories

Salesforce Agentforce Marketing Verified User Reviews

Write a Review
  • Mileydi L.
    Professional in Corporate
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Robust email marketing solution for a variety of purposes"

    Posted 2021-01-10

    Pros: Salesforce Marketing Cloud Email Studio is especially valuable for personalized advertising campaigns. It relieves the whole exercise, offering convenient design templates, forms, options, text and also ensuring that it reaches the designated recipient in a timely manner, with a dash.

    Cons: The knowledge curve is exceptionally high. There are several different points you can make, and it also takes a long time to discover all of this.

    Overall: Local businesses that are specific about calling directly to stay focused and generate revenue from the business connection through habits assessment. Service devices that are eager to take advantage of omnichannel through Salesforce marketing Cloud. If you're a large company with an infinite budget plan and a group of advanced Salesforce developers, this may be the service for you. This is also great for those who do not need support or are well versed in decoding intriguing guides and incomprehensible emails from support teams in third world countries that are slow to get back to you.

    Read More...
  • A Salesforce Marketing Cloud User
    Director of Marketing
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Marketing solutions not for dummies"

    Posted 2020-10-05

    Pros: So robust. So much customization. Other platforms can't compete with how much you can do in this system from the automation studio, journey builder, and even just list management.

    Cons: Because it's so robust, you need a certified expert on your team to fully utilize the platform to its fullest.

    Overall: Overall, I still have a lot to learn but every incremental new piece of SMC that I become familiar with is improving our company's marketing efforts.

    Read More...
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