Audience
Businesses looking for a cloud contact center solution for their digital communication needs
About Sabienzia
Sabienzia transforms telephony into intelligent communication empowering businesses with data-informed decisions based on metrics, context and meaning and automated workflows. With more than a decade of experience delivering cloud telephony services Sabienzia drives customer service for established companies in the travel, automotive and e-commerce sectors worldwide through a 100% own GDPR compliant infrastructure that is 100% hosted in Europe providing the highest PCI security level. In minutes, you can set up a fully customizable customer service in the cloud to reach your global audience. Our premise is to provide a centralized system that allows your users to provide your customers with a closer, more substantial, and more empathetic experience from anywhere. Setup in 1 minute the cloud contact center solution for business without installations. Stay closer to your customers, remote agents and employees using the right channels and metrics.
Pricing
Company Information
Product Details
Sabienzia Frequently Asked Questions
Sabienzia Product Features
Cloud PBX
Telephony
Sabienzia Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reliable and well-thought-of platform" Posted 2021-11-23
Pros: No installations, voice quality simply excellent, working as remote agent you can set your different status in case you are not talking.
Many, many futures included that don't require programming or configuration by specialized IT teams. With check boxes and drop downs you configure all you need. Very good design.
Keen to test the video functionality available.Cons: Nothing that I can think of. Probably because all what we need for customer service is available.
Overall: For agents, managers and operators the system provides all necessary tools to perform and monitor all necessary customer services activities.
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