CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes.
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Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.
Enterprise-Ready → Built for Scale
SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.
With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
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Seller Labs
Seller Labs empowers Amazon sellers with the tools they need to succeed, without the complexity or cost of traditional services. Our platform automates key tasks like ad optimization and review requests, enabling small businesses to save time and increase profitability. With a simple, self-serve interface, Seller Labs delivers industry-leading functionality—tracking profitability, monitoring sales, and offering AI-powered insights—without requiring a dedicated team. Our solutions are designed to fit the needs of sellers new to Amazon small budgets and small teams, offering a low-cost, commitment-free option that eliminates the need for external support. With Seller Labs, you gain back valuable time, reduce costs, and drive growth, all backed by industry-leading customer support at no extra charge. Start optimizing your Amazon business with Seller Labs today—removing the scariness and complexity out of Amazon.
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