Audience
Re:amaze serves businesses of all sizes, from startups with high growth apps to large eCommerce businesses that operate multiple online storefronts.
About Re:amaze
Build stronger relationships with your customers with Re:amaze. As a reliable web-based helpdesk, Re:amaze helps businesses support and engage their customers through a variety of communications channels Built for high-scalability, Re:amaze delivers a robust set of features that include chat and email as well as integrations for social media and mobile. Other key functionalities offered by Re:amaze include automated workflows, conversation permalinks, shared inboxes, public help sites, reporting, FAQ, and satisfaction surveys.
Pricing
Starting Price:
$20.00/month/user
Pricing Details:
Basic plan: $20 per user, per month; Plus plan: $40 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Reamaze
Founded: 2012
United States
www.reamaze.com
Videos and Screen Captures
Reamaze-AllConversations
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Online
Re:amaze Frequently Asked Questions
Re:amaze Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Known Issue Management
Knowledge Management
Cataloging / Categorization
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Collaboration
Discussion Boards
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking