
ISL Online is remote desktop and remote support software for IT teams, help desks, managed service providers (MSPs), and enterprises that need secure attended remote support and unattended remote access across distributed environments. It enables technicians to securely access, view, control, troubleshoot, and manage Windows, macOS, Linux, iOS, and Android devices from any location, with or without an end user present.
IT teams use ISL Online for remote troubleshooting, help desk support, remote IT management, device access, file transfer, multi-monitor navigation, chat and audio/video communication, session recording and handoff, remote command execution, and persistent unattended access through ISL AlwaysOn. The unattended access agent supports mass deployment and device grouping. ISL Online also supports RDP and SSH tunneling without requiring VPN access or firewall changes, simplifying connectivity across multiple networks and locations.
ISL Online offers flexible deployment options for different security, infrastructure, and data residency requirements. Organizations can use cloud remote access (SaaS), self-hosted remote desktop software for on-premises and air-gapped environments, or Managed Private Cloud for dedicated single-tenant deployment and greater data control. Premium Cloud, Self-Hosted, and Managed Private Cloud support unlimited licensed users and managed devices. Mobile apps are included at no additional cost with both Cloud and Server licenses.
Security features include AES 256-bit end-to-end encryption with RSA 2048/4096-bit key exchange, two-factor authentication (2FA), single sign-on (SSO), session recording, detailed audit logs, role-based access controls, IP and MAC address restrictions, and blackout mode for sensitive environments. ISL Online is ISO/IEC 27001:2022 certified and supports GDPR compliance requirements.
The platform integrates with ITSM, RMM, PSA, and endpoint management tools including ServiceNow, Freshdesk, Freshservice, Microsoft Intune, Barracuda RMM, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows and integrations.
ISL Online provides scalable remote support, secure remote access, centralized remote management, cross-platform remote control, and flexible deployment without complex network configuration. A free trial is available without a credit card, and the software supports 20 languages.
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Our tailored hosting solutions are ideal both for ordinary users and businesses that are searching for reliability and high-quality standards. The main goal for us is fast network speed and uptime of our services. To reach this goal we are cooperating with the best data centers around the globe, specifically Tier 2 and Tier 3, so our users have access to dedicated servers in the United States, Canada, the Netherlands, Poland, and over 17 locations across the globe.
Most clients choose us because of various payment options, pricing plans, and swift technical support. All our VPS nodes use KVM virtualization and include a 1 Gbps port, while several have 10 Gbps ones. All of our data centers are carrier-neutral, so we have multiple uplinks in each location.
As for the server hardware, we offer only modern servers based on Dell, SuperMicro, and HP. For Network part, we use Juniper and Cisco. We are constantly expanding our reach and would be glad to become your long-term partner.
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AIT Hosting
AIT was the first web hosting company to develop Virtual Private Server (VPS) architecture where each VPS had its own complete file system along the virtual root. Today, our VPS solutions are by far the most robust in the industry, and the affordable cost makes our VPS solutions the most popular hosting solution we offer at the best value. We don’t oversubscribe resources, so performance is never an issue. All VPS Servers come with full ssh root access on linux and Administrator privileges with RDP with Windows. WHM Cpanel also comes with full root access and the license is dedicated to you only. VPS Servers require underlying physical hardware, we make sure not to over commit resources by putting too many Virtual Private Servers on a single parent host. This ensures that the resources you have purchased are always available and dedicated to you.
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