Audience
Sales agents and businesses looking for a solution to increase sales and improve productivity
About ProProfs Chat
Our live help software helps your operators reach customers instantly. With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help. Enhance user experience with our proactive live chat software. Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement. Add announcements to notify website visitors about upcoming products, features, and service updates using our live support chat for the website. Enable your support team to engage potential leads by giving product tours. Store potential leads to your favorite CRM platforms like Microsoft Dynamics, Salesforce, and more, and enable your sales team to close more sales faster with our live chat support software.
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Product Details
ProProfs Chat Frequently Asked Questions
ProProfs Chat Product Features
ProProfs Chat Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"ProProfs Live Chat Software: Streamline Customer Support Effortlessly" Posted 2023-05-31
Pros: Real-time customer engagement: ProProfs Live Chat Software enables instant, real-time communication with website visitors, allowing for quick query resolution and improved customer satisfaction.
User-friendly interface: The software's intuitive interface makes it easy to navigate and manage multiple chats simultaneously. Its clean design and well-organized features enhance efficiency and user experience.Cons: Mobile app limitations: The mobile app version of ProProfs Live Chat Software may have some limitations compared to the web-based version. While it offers essential features, advanced functionalities and customization options might be more accessible on the web platform.
Overall: ProProfs Live Chat Software is a powerful tool that streamlines customer support efforts effectively. With its real-time engagement capabilities, user-friendly interface, customizable chat widget, and comprehensive features, it offers a seamless and efficient support experience. Although the mobile app may have limitations, the overall value and impact of ProProfs Live Chat Software make it an excellent choice for businesses looking to enhance their customer support operations.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Awesome Customer Support Tool for Engagement" Posted 2020-12-30
Pros: I really appreciate the ensemble in terms of features. Announcements and Greetings are our favorite as we get to engage with people more frequently. This combination isn’t visible in either of the tools in the market.
Cons: It’s too fast to judge what we don’t like about this tool as we started using it 3 months back. Maybe another 3 months and I’ll get the right picture. But so far so good.
Overall: Our three months have been full of engagement with our website visitors and we’ve never thought that engaging them would be so easy. I would highly recommend people to get this tool onboard if you wish to see skyrocket website engagement.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Amazing Integration Options " Posted 2020-12-23
Pros: What really impressed us about ProProfs Chat was the ability to integrate with so many tools at the same time. We even tried out their native app integrations and ended up using them on a regular basis. You’ll get a complete support bundle free.
Cons: As of now, we’re really satisfied with the outcome this tool has produced for us. So no complaints as of now.
Overall: Overall, our experience has been good and hasn’t made us think twice about our decision of getting this tool onboard. The best thing is, it doesn’t feel too heavy on our pockets, especially when we were trying to reduce our support cost.
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