Audience

Medical offices, doctors, healthcare providers, hospitals, pharmacies, etc.

About Pomelo Health

Pomelo Health is a leader in the patient engagement and management space in North America since 2012. Pomelo’s suite of products includes an all-in-one patient engagement platform, a waiting room solution, and a vaccination solution for COVID-19 and other immunization campaigns.

Key features to Pomelo’s patient engagement platform include e-booking, email and text appointment reminders, e-forms, telemedicine, broadcasts, and secure messaging. With thousands of healthcare practices in North America using its software, Pomelo is proven to improve patient satisfaction and reduce no-shows.

The Pomelo Health vaccination solution is used by governments in both the US and Canada as well as some of the largest pharmacy chains including Walmart Canada.

Integrations

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Company Information

Pomelo Health
Founded: 2012
Canada
www.pomelohealth.ca

Videos and Screen Captures

Patient Portal

Patient Portal

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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Pomelo Health Frequently Asked Questions

Q: What kinds of users and organization types does Pomelo Health work with?
Q: What languages does Pomelo Health support in their product?
Q: What kind of support options does Pomelo Health offer?
Q: What other applications or services does Pomelo Health integrate with?
Q: What type of training does Pomelo Health provide?
Q: What pricing for support is available for Pomelo Health?
Q: What pricing for training is available for Pomelo Health?

Pomelo Health Product Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Rescheduling
SMS Messaging
Two-Way Messaging
Payment Reminders
Recurring Appointments

Medical Practice Management

E-Prescribing
Multi-Office
Multi-Physician
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Claims Management
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Patient Billing

Medical Scheduling

Appointment Management
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Billing & Invoicing
Drag & Drop
Patient Records

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Portal

Appointment Confirmations
Appointment Scheduling
Care Summaries
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations
Bill Payment
Care Plans
EHR-Agnostic

Patient Scheduling

Notifications/Alerts
Approval Process Control
HIPAA Compliant
Mobile Access
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
Analytics/Reporting
SMS Messaging

Pharmacy

Forms Management
Automatic Refills
Barcode Generation
Claims Management
Compounding
E-Prescribing
Electronic Signature
Insurance Processing
Inventory Management
Multi-Store Management
Online Refills
Pill Database
Pill Imaging
Point of Sale (POS)
Prescription Processing
Rx Image Scanning
Signature Capture

Queue Management

Appointment Scheduling
Communication Tools
Contactless
For Healthcare
Virtual Queue
Calendar
Customer Surveys
Dashboard
For Banks
For Government
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing
HIPAA Compliant
Teleradiology

Vaccine Management

Adverse Reaction Reporting
Alerts / Notifications
Appointment Reminders
Communication Tools
Dose Tracking
Scheduling
Virtual Waiting Room
Billing
For Governments
Immunization Proof
Inventory Management
Predictive Analytics