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About

AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance.

About

Pomelo Health is a leader in the patient engagement and management space in North America since 2012. Pomelo’s suite of products includes an all-in-one patient engagement platform, a waiting room solution, and a vaccination solution for COVID-19 and other immunization campaigns. Key features to Pomelo’s patient engagement platform include e-booking, email and text appointment reminders, e-forms, telemedicine, broadcasts, and secure messaging. With thousands of healthcare practices in North America using its software, Pomelo is proven to improve patient satisfaction and reduce no-shows. The Pomelo Health vaccination solution is used by governments in both the US and Canada as well as some of the largest pharmacy chains including Walmart Canada.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Private healthcare practices, medical professionals, and billing organizations seeking an integrated, AI-powered solution to manage clinical workflows, patient engagement, and revenue operations efficiently

Audience

Medical offices, doctors, healthcare providers, hospitals, pharmacies, etc.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$321 - $1,070
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AdvancedMD
Founded: 1999
United States
www.advancedmd.com

Company Information

Pomelo Health
Founded: 2012
Canada
www.pomelohealth.ca

Alternatives

Alternatives

Service Center

Service Center

Office Ally
Nexus EHR

Nexus EHR

Nexus Clinical
Benchmark PM

Benchmark PM

Benchmark Solutions

Categories

Categories

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Supported
Progress Tracking Not Supported
Self Management Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Not Supported
Care Summaries Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Not Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Supported
Meaningful Use Certified Supported
MIPS Certified Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Physical Therapy Features

Activity Monitoring Supported
Appointment Management Supported
Assessments Supported
Billing & Invoicing Supported
Exercise Management Not Supported
Insurance Management Supported
Multi-Location Supported
Patient Records Supported
Practice Management Supported
Progress Notes Supported
Treatment Plans Supported

e-Prescribing Features

Clinical Alerts Supported
Drug Reference Database Supported
Electronic Prior Authorization Supported
EPCS Supported
Formulary Management Supported
Medication History Supported
Prescription Cancellation Supported
Prescription Renewals Supported
Refill Management Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Supported
EMR / EHR Not Supported
HIPAA Compliant Not Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Not Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Not Supported
Care Plans Not Supported
Care Summaries Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Not Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Not Supported
Recurring Appointments Not Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Pharmacy Features

Automatic Refills Not Supported
Barcode Generation Not Supported
Claims Management Not Supported
Compounding Not Supported
E-Prescribing Not Supported
Electronic Signature Not Supported
Forms Management Supported
Insurance Processing Not Supported
Inventory Management Not Supported
Multi-Store Management Not Supported
Online Refills Not Supported
Pill Database Not Supported
Pill Imaging Not Supported
Point of Sale (POS) Not Supported
Prescription Processing Not Supported
Rx Image Scanning Not Supported
Signature Capture Not Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Not Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Not Supported
Dashboard Not Supported
For Banks Not Supported
For Government Not Supported
For Healthcare Supported
For Restaurants Not Supported
For Retail Not Supported
SMS Marketing Not Supported
Supports Multiple Counters Not Supported
Virtual Queue Supported

Vaccine Management Features

Adverse Reaction Reporting Supported
Alerts / Notifications Supported
Appointment Reminders Supported
Billing Not Supported
Communication Tools Supported
Dose Tracking Supported
For Governments Not Supported
Immunization Proof Not Supported
Inventory Management Not Supported
Predictive Analytics Not Supported
Scheduling Supported
Virtual Waiting Room Supported

Integrations

Artera Supported
Avalon Laboratory System Supported
Birdeye Supported
ClearGage Supported
Clearwave Supported
DOCTRIX Supported
DoctorConnect Supported
ELIS/LIMS Supported
FUSION Supported
FlexScanMD Supported
Hello Patient Supported
Medsender Supported
NetDirector Supported
Nexus EHR Supported
OptimisPT Supported
Pulse Supported
QuickSlot Health Supported
Qvera Interface Engine Supported
Relatient Supported
iCareBilling Supported

Integrations

Artera Not Supported
Avalon Laboratory System Not Supported
Birdeye Not Supported
ClearGage Not Supported
Clearwave Not Supported
DOCTRIX Not Supported
DoctorConnect Not Supported
ELIS/LIMS Not Supported
FUSION Not Supported
FlexScanMD Not Supported
Hello Patient Not Supported
Medsender Not Supported
NetDirector Not Supported
Nexus EHR Not Supported
OptimisPT Not Supported
Pulse Not Supported
QuickSlot Health Not Supported
Qvera Interface Engine Not Supported
Relatient Not Supported
iCareBilling Not Supported
Claim Pomelo Health and update features and information
Claim Pomelo Health and update features and information