Audience
Financial institutions in need of a personalized customer engagement platform
About Personetics Assist
Assist is an AI-driven chatbot solution that empowers customers with personalized, context-aware, and timely support resources. Personetics Assist is the only digital self-service solution built specifically for the financial services industry. The solution is installed today at leading financial institutions, providing personalized service and assistance to tens of millions of customers. Financial institutions that use Assist are rewarded with higher operational efficiency, customer satisfaction, Net Promoter Scores, and some of the industry’s most prestigious awards! Assist provides a single solution that can be deployed across all customer interaction channels – from the bank’s website and mobile app to popular messaging platforms such as Facebook Messenger and personal assistants like Amazon’s Alexa.
Integrations
Company Information
Personetics
Founded: 2011
United States
personetics.com/assist/
Videos and Screen Captures
Chatlayer
Personally and effortlessly service your customers with our smart conversational AI solutions. Build your bot in one language and make it understand 100+ languages with just one button click. We are a no-coding platform. Business users can create and manage bots without any coding skills needed. Talk to customers on Facebook messenger, WhatsApp, Google Assistant, Amazon Alexa & more. Our clever AI gives you detailed insights into your conversations and provides tips on how to improve them. Powered by our AI technology, the myBo bot helps customers of Belfius Insurance claims, freeing up time for human agents to handle the more complex cases. Build your own voice or chatbot with our 30-day free trial account. It’s easy, no IT skills needed. But don’t just take our word for it, try it out yourself for free. Chatlayer is not just a conversational platform, it’s also a partnership ecosystem! Get the most out of our tools thanks to our network of trusted partners.
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Openstream
We guarantee our advanced Conversational AI platform will improve your business results. Enterprises leverage four key solution traits of Openstream’s Conversational AI platform and successfully apply them to their specific industry use cases. Personalized interactions that are context-aware and adapt to users’ needs by anticipating desires. Virtual Assistants integrated with multiple enterprise applications using predictive analytics to extract value from data. Adopting AI innovation and regulation in a transparent, inclusive, principles-based manner in which solution results can be understood by humans. Enhance the customer experience by performing complex inbound/outbound requests and automating routine tasks. Deliver rich, mobile financial services applications across a variety of communication channels for employees and customers.
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Freshchat
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
Key Value Propositions:
1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more
2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional
3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
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Blueworx
An intelligent, endlessly scalable cloud platform built to meet your every need. Leveraging the latest in voice response technology, you’ll boost the quality of every engagement with the ability to build fast, efficient and personalized self-service across the channels your customers prefer. Redefine your customer service with artificial intelligence in your contact center. Our solutions deliver dynamic, conversational interactions rooted in context and customer intent through the use of intelligent automation, chatbots, and virtual assistants. Create a digital journey designed to meet the specific needs of your customers and you’ll grow loyalty for life. Gain your competitive edge with a flexible solution that’s fast, efficient, and seamless- allowing customers to connect with you on the channels they prefer.
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Product Details
Platforms Supported
SaaS
Training
Live Online
Webinars
Videos
Support
Phone Support
Online