Audience
Companies that want a unique, one-of-a-kind customer experience specifically created to be your brand ambassador.
About PRSONAS™ Digital Experience Platform
PRSONAS™ is a custom digital workforce that improves your staff's productivity while maintaining an engaging human-like user experience for your customers. PRSONAS™ uses natural expressions and conversation in almost any language including American Sign Language. Let our experts help you create a custom character that will be your perfect brand ambassador. Your human staff members are free to handle higher-value tasks, and leave the mundane, repetitive tasks to PRSONAS™. We simply integrate an engaging personality with your existing software solutions allowing you to provide the highest level of customer engagement while reducing your operating and onboarding costs. That is the power of the PRSONAS™ personality.
Pricing
Starting Price:
Varies
Pricing Details:
Pricing varies
Integrations
API:
Yes, PRSONAS™ Digital Experience Platform offers API access
No integrations listed.
Company Information
PRSONAS by nuMedia Innovations
Founded: 1999
United States
www.prsonas.com
Videos and Screen Captures
PRSONAS-VMS™
PRSONAS-VMS™ reduces employee onboarding expenses, removes the interview process, lowers operating expenses. and eliminates your staff handling mundane and repetitive tasks. It's the only true smart digital receptionist. It greets your visitors with real human engagement. This automated VMS allows companies to keep track of their visitors by screening, directing, informing, and announcing them. Your staff can focus on those high-value tasks only a human can do. PRSONAS-VMS™ also welcomes your visitors in any language with a friendly smile preserving your brand and making a consistent first impression. Let's innovate together!
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Heyday AI
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.
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Wiraya
Simplify customer interactions with automated personalized dialogues. Grow CLV by communicating at key moments in your customers’ journey. Inspire action from your customers with 4 times higher conversion rates. You’ve invested millions to attract your customers. Now comes the hardest part. To get them engaged and act on your communication throughout the customer lifecycle. Every time a communication misfires and somebody doesn’t activate their service, upgrade or renew – all of that is money lost. Inspire action from your customers in their most trusted channel, the mobile. Wiraya knows exactly what to say, when and how to communicate to each individual, and blends voice, text and mobile messaging. Wiraya helps companies activate and engage their customers at critical moments of the customer lifecycle. The only scalable, non-intrusive way to get through to your customers while maintaining a human touch.
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Event Essentials
Event Essentials is a web-based event management platform that streamlines tasks, promotes events, organizes data, and provides online sales of Tickets, Registrations and Merchandise. Manage all aspects of your Event's Bands & Artists (Contracts, Venues, Performances, Bios, Schedules), Vendors (Registrations, Info, Contracts, Booth Selections, Vetting, Payments, Document Uploads), Sponsors, Live Auctions, Donations, POS, Resources and more. Specifically designed for organizers and promoters of Fairs, Festivals, Music Concerts, and Wine/Beer Events. Our Event Tech solution offers users an easy access to real-time event files and vital data, from anywhere at anytime. By using Event Essential, you can have a convenience-driven and easy-to-use system that enables you to collect and consolidate forms in digital format, track customer sales, and reduce overhead costs while increasing your sales and productivity. Event Essentials is based in the United States.
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Product Details
Platforms Supported
SaaS
Windows
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
PRSONAS™ Digital Experience Platform Frequently Asked Questions
PRSONAS™ Digital Experience Platform Product Features
Customer Engagement
Analytics
Communication Management
Community Management
Feedback Collection
Video Content
Churn Management
Content Syndication
Gamification
Live Chat
Visitor Management
Alerts/Notifications
Badge Management
ID Scan
Self Check-in
Document Management
Pre-Registration
Registration Management
Visitor Tracking
Watch List