Audience

Software that helps service agents deliver the right advice to every customer

About Oracle Intelligent Advisor

Oracle Intelligent Advisor helps service agents deliver the right advice to every customer. This decision automation solution empowers business users to configure rules, ensuring that responses are consistent and transparent to deliver efficient, personalized, and intelligent customer service. Let customers efficiently help themselves resolve both simple and complex issues. Provide personalized advice tailored to each person using intelligent online interviews. Give business users the power to configure advice, either through a web browser or a desktop development tool. Equip business users to establish and manage rules—without the need to engage a programmer. Easily create and deploy decision-making services in a web browser, eliminating the need to install and manage a desktop development tool. Centralize the custom application logic and easily share decision-making rules with stakeholders.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/intelligent-advisor/

Videos and Screen Captures

Oracle Intelligent Advisor Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Oracle Intelligent Advisor Frequently Asked Questions

Q: What kinds of users and organization types does Oracle Intelligent Advisor work with?
Q: What languages does Oracle Intelligent Advisor support in their product?
Q: What kind of support options does Oracle Intelligent Advisor offer?
Q: What other applications or services does Oracle Intelligent Advisor integrate with?
Q: What type of training does Oracle Intelligent Advisor provide?

Oracle Intelligent Advisor Product Features

Decision Support

Data Analysis Not Supported
Rules-Based Workflow Not Supported
Budgeting & Forecasting Not Supported
Performance Metrics Not Supported
Sensitivity Analysis Not Supported
Thematic Mapping Not Supported
Monte Carlo Simulation Not Supported
Decision Tree Analysis Not Supported
Version Control Not Supported
Application Development Not Supported

Oracle Intelligent Advisor Additional Categories