Audience

Restaurants and diners who want to book restaurant reservations online

About OpenTable

Everything you need to get back in action—and reconnect with guests. The future of restaurants is at risk and now’s the time to pull together as a community. From takeout ordering to special experiences, OpenTable is here to help you reboot your business. Get discovered and capture the business of the millions of people, around the world and in your neighborhood, searching on OpenTable. Solutions to manage and build your best business yet, and access to the largest network of guests—at your service. From online ordering and takeout to powerful marketing and experiences, make more money when you access our network of millions. Every tool and integration you need to streamline your operations, from reservations and waitlists to shift planning and actionable insights. Hospitality is built on knowing each and every guest, no matter how they’re dining with you.

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Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
More Reviews Write a Review

Company Information

OpenTable
Founded: 1998
United States
restaurant.opentable.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support
Online

OpenTable Frequently Asked Questions

Q: What kinds of users and organization types does OpenTable work with?
Q: What languages does OpenTable support in their product?
Q: What kind of support options does OpenTable offer?
Q: What other applications or services does OpenTable integrate with?
Q: Does OpenTable have a mobile app?
Q: What type of training does OpenTable provide?
Q: Does OpenTable offer a free trial?

OpenTable Product Features

Food Delivery

Order Management
For Restaurants
Menu Management
Sales Trend Analysis
Online Ordering
Delivery Tracking
Gift Card Management
Dispatch Management
Supports Loyalty Program
Routing

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Gamification
Campaign Management
Review Generation
Social Media Metrics
Social Media Monitoring
White Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Inventory Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management
Food Costing
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Sales Tracking

Restaurant Marketing

Marketing Automation
Email Marketing
SMS Marketing
Loyalty Management
Website Builder
Online Ordering
Social Media Management
Feedback Management
Promotion Management
CRM
Customer Data Platform
Advertising Management
Personalization
Menu Management

Restaurant Reservations

Capacity Monitoring
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reporting / Analytics
Seat / Table Optimization
Waitlist Management
Custom Reservation Inventory
Reminders
Text/SMS Communications

Waitlist

For Restaurants
Waiting Time Tracking
Reporting & Statistics
Self Check-in
Public Waitlist
Waitlist Status Tracking
Alerts/Notifications
Prioritization
Customer Database

OpenTable Additional Categories

OpenTable Verified User Reviews

Write a Review
  • Chet N.
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good for restaurants"

    Posted 2020-04-22

    Pros: This is a good software option for restaurants who need to accept online orders and plan out their layout.

    Cons: It's not very customizable and can be confusing to navigate

    Overall: Overall it's a good basic program for any restaurant. But if you want more flexibility there's better alternatives.

    Read More...
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