Audience
IT managers
About Octopus ITSM
A single platform for IT service management, HAM hardware asset management and all ESM requests for an organization. Octopus ITSM software is an integrated solution for request and asset management on the scale of any organization. By choosing Octopus ITSM software you will be placing user satisfaction at the heart of your strategy for internal services, ITSM and CMMS. Its Cloud architecture and many integration features guarantee a fast, positive return on investment. Octopus ITSM software thus allows you to quickly identify and achieve the required gains to improve your IT team work practices.
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Pricing
Starting Price:
$60.00/month/user
Integrations
Company Information
Octopus-ITSM.com
Founded: 2005
Canada
www.octopus-itsm.com
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Product Details
Platforms Supported
SaaS
Support
Phone Support
Online
Octopus ITSM Frequently Asked Questions
Octopus ITSM Product Features
Help Desk
Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Automated Routing
Community Forums
Incident Management
Live Chat
Multiple Brands / Products
Self Service Portal
IT Asset Management
Asset Tracking
Configuration Management
Contract/License Management
Cost Tracking
Inventory Management
Maintenance Management
Requisition Management
Supplier Management
Audit Management
Compliance Management
Depreciation Management
IT Service Management
Procurement Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Ticket Management
Release Management
Service Catalog
Service Reporting
ITSM
Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Availability Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management