Audience
Organizations that want an effective CRM system that can integrate with their phone system
About Nextiva CRM
Turn prospects into customers and customers into fans. All with one powerful workspace called Nextiva CRM. Manage all your communication channels in one place. Phone, email, SMS, chat, and social media are united. The only sales management tool that directly connects you with all of your communication channels. Customer Service Management should live in the same place so you can deliver an amazing experience. Get tools and analytics that give your entire organization (from the frontline to the C-suite) a complete view of every customer. Everything on one platform means you can streamline processes around your customer relationships. Customer service interactions become faster, more consistent, more strategic, and (bonus!) cheaper.
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Pricing
Starting Price:
$10.00/month/user
Free Trial:
Free Trial available.
Integrations
Company Information
Nextiva
Founded: 2008
United States
www.nextiva.com/products/customer-service-crm.html
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online
Nextiva CRM Frequently Asked Questions
Nextiva CRM Product Features
CRM
Email Marketing
Internal Chat Integration
Lead Scoring
Quotes / Proposals
Segmentation
Task Management
Calendar/Reminder System
Call Logging
Document Storage
Marketing Automation Integration
Mobile Access
Social Media Integration
Territory Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis