Audience
Deaf, hearing-impaired, and non-english speaking communities searching for a communication solution that provides remote video and audio interpreting
About NexTalk
NexTalk’s Access Contact Center software demonstrates your firm’s commitment to inclusivity and accessibility, allowing you to instantly and privately communicate with your deaf and hard-of-hearing customers while remaining compliant with federal ADA requirements. When one of the nearly 48 million who are deaf or hard of hearing call you, our special software then validates the call and instantly routes it to an agent. The call is private and secure with no middleman. Once that call is validated, the TTY call instantly pops up on your agent’s computer. Your deaf or hard of hearing customer and your staff are now communicating directly via chat. Communicating with all customers in a private, secure manner is solved, you are ADA compliant, and your customers are happy.
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Company Information
NexTalk
Founded: 2008
United States
www.nextalk.com/product/access-contact-center/
Videos and Screen Captures
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Product Details
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Cloud
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Live Online
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