Audience
Deaf, hearing-impaired, and non-english speaking communities searching for a communication solution that provides remote video and audio interpreting
About NexTalk
NexTalk’s Access Contact Center software demonstrates your firm’s commitment to inclusivity and accessibility, allowing you to instantly and privately communicate with your deaf and hard-of-hearing customers while remaining compliant with federal ADA requirements. When one of the nearly 48 million who are deaf or hard of hearing call you, our special software then validates the call and instantly routes it to an agent. The call is private and secure with no middleman. Once that call is validated, the TTY call instantly pops up on your agent’s computer. Your deaf or hard of hearing customer and your staff are now communicating directly via chat. Communicating with all customers in a private, secure manner is solved, you are ADA compliant, and your customers are happy.
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We ensure your content reaches as many people as possible. Whether you’re creating a program, hosting a conference, or planning an event, adding captions and/or audio description provides accessibility and engagement for all. At VITAC, we’re here to help ensure that the process goes smoothly. We’re the largest and most trusted captioning company in the United States, and our investment in our people, process, and technology are unmatched in the industry. Captioning is the art of transcribing the audio portion of a video, program, or event into text and displaying that text on a screen. These captions can appear on a television, movie, computer, or mobile device. Captions largely are used by members of the deaf and hard-of-hearing community, and captioning a program, conference, or event goes a long way towards making it inclusive and accessible to all.
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Rescu
With Rescu, you can stay calm knowing your own private dispatch is only two taps away. With Rescu, you can store up to 4 Addresses for dispatch. During an emergency, we can provide responders your critical information stored in our app while you’re away. Providing you and your loved ones the most efficient emergency response. In an already stressful situation, you don’t need the added pressure of trying to tell your loved ones what’s going on. Rescu takes the worry out of communicating during an emergency by sending automated alerts to your emergency contacts. Caregivers can use our emergency alert device to monitor the elderly or others with mobility or access limitations. Deaf and Hard-of-Hearing customers love our one-touch feature. It’s easy to communicate without having to hear. All with a single app, for a fraction of the cost of other services.
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Camfrog
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Integrations
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Company Information
NexTalk
Founded: 2008
United States
www.nextalk.com/product/access-contact-center/
Videos and Screen Captures
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Product Details
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Live Online
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