Audience
For consumers looking for a online utility customer app that will help them how and when to consume utilities judiciously
About MyUsage Customer Portal
We know utilities are increasingly facing disruptive market challenges. Technology is changing the way customers interact with the world and their utilities. We partner with utilities and anticipate future technology trends to help utilities interact with their customers more effectively through technology. Technology is revolutionizing the world of utility and customer relations. With MyUsage you can put more information in your customers’ hands and provide them with better tools to answer their own questions without having to call you. We help you give your customers the power to help themselves. Enable your customers to get out of the debt cycle and pay off overdue balances gradually through manageable payment options. We have helped customers keep their services on while helping utilities collect nearly $200 of debt per customer that would have otherwise been unrecoverable. Customers will pay smaller bills more frequently and keep their finances current with their usage.
Other Popular Alternatives & Related Software
UtilAbility
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want.
Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.
Learn more
Net@Suite
The utility digital platform is Engineering's in-cloud answer for all types of sales and distribution operators in the gas and electricity markets, which takes advantage of our deep decennial knowledge of the key processes in these markets. Net@Suite is the ideal platform for operators in the sectors of integrated water distribution, district heating, waste management, and public lighting. An extended, integrated, and intelligent platform to manage traditional internal efficiency needs and new digital business requirements, through our Net@Suite solution, including our wider architecture of digital technology services. Net@Suite features innovative payment models for the service sector in the utilities market, based on a modular approach dependent on the market. Manage Augmented and Virtual Reality (AR, MR, VR) for operators of plants and transmission infrastructures to carry out guided operating procedures.
Learn more
Diversified Billing
Utility Billing Software that is Complete ... Comprehensive ... Contemporary.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system.
Available for LAN or Cloud, Diversified Billing can even be customized to meet
your unique needs.
Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year
Learn more
Bynry SMART360
Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently.
By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management.
With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.
Learn more
Integrations
Company Information
Exceleron Software
Founded: 1999
United States
exceleron.com
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
MyUsage Customer Portal Frequently Asked Questions
MyUsage Customer Portal Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Trash
Water
Service Call Management
Work Order Management