Audience
For consumers looking for a online utility customer app that will help them how and when to consume utilities judiciously
About MyUsage Customer Portal
We know utilities are increasingly facing disruptive market challenges. Technology is changing the way customers interact with the world and their utilities. We partner with utilities and anticipate future technology trends to help utilities interact with their customers more effectively through technology. Technology is revolutionizing the world of utility and customer relations. With MyUsage you can put more information in your customers’ hands and provide them with better tools to answer their own questions without having to call you. We help you give your customers the power to help themselves. Enable your customers to get out of the debt cycle and pay off overdue balances gradually through manageable payment options. We have helped customers keep their services on while helping utilities collect nearly $200 of debt per customer that would have otherwise been unrecoverable. Customers will pay smaller bills more frequently and keep their finances current with their usage.
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Integrations
Company Information
Exceleron Software
Founded: 1999
United States
exceleron.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
MyUsage Customer Portal Frequently Asked Questions
MyUsage Customer Portal Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Trash
Water
Service Call Management
Work Order Management