Moobidesk Reviews in 2024

Audience

Enterprises searching for a customer engagement solution to provide their clients with a seamless and immersive customer experience

About Moobidesk

Designed to help businesses deliver a seamless and immersive customer experience through a unified platform. Serving a broad range of industries including insurance, banking, retail, telecommunications, technology and more. We are in a rapidly moving and highly interconnected world, where your target audience are using their most preferred and convenient communication channel to get in touch with you. During the engagement, they expect you to not only know them well but your response time to be almost immediate. Moobidesk connects all essential communication channels on a single platform. Combining Artificial Intelligence and Machine Learning, we make it fast and easy for you to handle sales and customer support by automating your entire customer engagement. Logging a case ticket or storing chat histories into your CRM is also seamless, with ready-made APIs to be integrated into your systems quickly and efficiently.

Popular Alternatives

Ameyo Fusion CX

Leverage customer interactions across their preferred communication channels. Make most of your agents’ productivity by enabling them to engage in multiple interactions simultaneously. Grow your business faster by building lasting relationships with your customers, through every step of the customer journey. Leverage customer interactions across their preferred communication channels. Make most of your agents’ productivity by enabling them to engage in multiple interactions simultaneously. Experience contextual conversations, avoid repetitive discussions, enable faster resolution, and improve customer satisfaction rate dramatically. Work more efficiently with lesser agents. Let automation make your support processes more efficient than ever. Deliver a unified customer experience across different communication channels with automatic ticket creation and prioritization.

Learn more

Infobip

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email

Learn more

CM.com

Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.

Learn more

maaiiconnect

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.

Learn more

Pricing

Starting Price:

$68 per month

Integrations

API:

Yes, Moobidesk offers API access

See Integrations

Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Videos and Screen Captures

Product Details

Platforms Supported

SaaS

iPhone

iPad

Android

Training

Live Online

In Person

Support

Phone Support

24/7 Live Support

Online

Compare This Software

maaiiconnect

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook...

Compare
Zence Ticket Management

Deliver extraordinary customer experience always Zence Ticket Management is a one-stop dashboard that lets you manage, categorize & prioritize customer communication through multiple channels by converting them into trackable tickets Provide multi-channel support Cut through the clutter and...

Compare
Ameyo Fusion CX

Leverage customer interactions across their preferred communication channels. Make most of your agents’ productivity by enabling them to engage in multiple interactions simultaneously. Grow your business faster by building lasting relationships with your customers, through every step of the...

Compare
Oracle B2C Service

Oracle B2C Service provides innovative and immediate service to customers through the channels they prefer. This set of unified customer service solutions leverages AI and machine learning (ML) to help all service teams rapidly complete repetitive tasks so they can focus on delivering expert,...

Compare
URVA Connect

"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect...

Compare

Recommended Software

maaiiconnect

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook...

See Software
Zence Ticket Management

Deliver extraordinary customer experience always Zence Ticket Management is a one-stop dashboard that lets you manage, categorize & prioritize customer communication through multiple channels by converting them into trackable tickets Provide multi-channel support Cut through the clutter and...

See Software
Ameyo Fusion CX

Leverage customer interactions across their preferred communication channels. Make most of your agents’ productivity by enabling them to engage in multiple interactions simultaneously. Grow your business faster by building lasting relationships with your customers, through every step of the...

See Software