Audience

Companies of all sizes that want a business phone service solution

About MiVoice Business

The on-premise business phone system that has everything your organization needs to deliver great customer experiences. MiVoice Business is at the heart of Mitel’s leading on-site communication solution (comprising of MiVoice Business, MiCollab, MiTeam Meetings & MiContact Center Business), enabling your organizations employees to instantly benefit from unified, scalable and mobile communications. It’s everything your business needs to take its communications to the next level—through mobility, team collaboration, video conferencing and exceptional customer experience delivery. MiVoice Business is designed to meet the needs of businesses from 5 to 130,000 users, in a single site or a multi-site network that spans the globe. Software running on Mitel Collaboration Service Appliances can be installed on industry-standard x-86 servers in a virtualized environment, which eliminates the need to support multiple appliances, especially for customers who choose a centralized UC deployment.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Mitel Networks
Founded: 1973
Canada
www.mitel.com

Videos and Screen Captures

MiVoice Business Screenshot 1
You Might Also Like
Create state-of-the-art conversational agents with Google AI Icon
Create state-of-the-art conversational agents with Google AI

Using Dialogflow, you can provide new and engaging ways for users to interact with your product.

Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

Product Details

Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
On-Premises
Training
Documentation
In Person
Support
Phone Support

MiVoice Business Frequently Asked Questions

Q: What kinds of users and organization types does MiVoice Business work with?
Q: What languages does MiVoice Business support in their product?
Q: What kind of support options does MiVoice Business offer?
Q: What other applications or services does MiVoice Business integrate with?
Q: Does MiVoice Business have a mobile app?
Q: What type of training does MiVoice Business provide?
Q: Does MiVoice Business offer a free trial?

MiVoice Business Product Features

Business Phone Systems

Call Recording
Web Conferencing
Call Routing
Call Monitoring
Employee Directory
Mobile Access
Virtual Call Center
IVR / Voice Recognition
Call Logging

Business VoIP

Call Recording
Encryption
Contact Management
Call Parking
Voice Quality Enhancement
SIP Trunking
Unified Communications
Ring Groups
IVR / Voice Recognition

Cloud PBX

Call Recording
Web Conferencing
Call Routing
Virtual Extensions
SIP Trunking
Ring Groups
IVR / Voice Recognition

Telephony

Call Center Management
Contact Management
Inbound Reporting
VoIP
Voice & Data Integration
Auto-Dialer
Call Monitoring
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management

MiVoice Business Additional Categories