Audience
Customer service teams and online retailers that support customers by phone, SMS, and social messaging.
About Manydesk
Manydesk is a cloud platform for online retailers and customer service teams that brings customer conversations, AI agents, and commerce operations into one workspace. It connects channels such as WhatsApp, Instagram, Facebook Messenger, and website chat for centralized support. Teams can configure AI agents in Manydesk AI Studio, use connected store and business data to assist with customer requests, and hand conversations to staff when human help is needed. The platform also includes tools for managing online-store operations, including orders, products, inventory, marketplace activity, and performance information. A developer platform exposes APIs and webhooks for customer-service workflows, and Manydesk supports connections to third-party services and MCP servers. Businesses can use these capabilities to organize support and commerce processes across integrated channels and applications.
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Company Information
Manydesk
Founded: 2024
Brazil
manydesk.ai/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Manydesk Frequently Asked Questions
Q: What kinds of users and organization types does Manydesk work with?
Manydesk works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Manydesk support in their product?
Manydesk supports these languages: English.
Q: What other applications or services does Manydesk integrate with?
Manydesk integrates with: Google Drive, Facebook Messenger, Gmail, Google Calendar, Google Meet, Instagram, Model Context Protocol (MCP), Shopee, TikTok Shop, VTEX, wBuy, and WhatsApp.
Q: Does Manydesk have an API?
Yes, Manydesk has an API.
Q: What type of training does Manydesk provide?
Manydesk provides training in the form of documentation.
