Audience

Companies searching for a platform that helps resolve support tickets

About Macha

Macha ensures that your support teams don't need to "learn a new tool". Our AI just hands off the customer to your support agent on your existing support tool. Don't worry, the hand-off has relevant context. Our team will help you throughout the onboarding process. Right from adding your products and policies, to managing integrations with your other support apps to getting the widget added to your website, we'll be there to guide you throughout. Our team will also observe the performance of the bot and help refine the responses to ensure a significant drop in support tickets for your team. You don't need to move away from your current support and ticketing software.

Pricing

Starting Price:
$39 per month

Integrations

Ratings/Reviews

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Company Information

Macha
www.getmacha.com

Videos and Screen Captures

Macha Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
Online

Macha Frequently Asked Questions

Q: What kinds of users and organization types does Macha work with?
Q: What languages does Macha support in their product?
Q: What other applications or services does Macha integrate with?
Q: How much does Macha cost?

Macha Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates