LogicMonitor Integrations

ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.

VEEUE is an enterprise-class PaaS designed to monitor and manage every circuit and device within medium to enterprise size companies. Built on ServiceNow®, Zenoss®, LogicMonitor®, and Sisense, VEEUE is 100% carrier and manufacture agnostic and provides unparalleled observability and management capability in one single pane of glass from anywhere in the world. VEEUE is backed by a 24x7x365 US-based NOC. The platform extracts metrics from over 250 manufacturers, systems, and device types leveraging standard APIs and protocols including SNMP, WinRM and SSH. VEEUE™ correlates information across your environment to provide clear visualization of connected components by the services they support. See the state of all IT services and predict which ones could be impacted by events or outages from a single dashboard. We designed VEEUE™ to be a complete managed services solution that simplifies your complex world of IT.

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.

Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Axonius gives customers the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between all assets, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks. Recognized as creators of the Cyber Asset Attack Surface Management (CAASM) category and innovators in SaaS Management Platform (SMP) and SaaS Security Posture Management (SSPM), Axonius is deployed in minutes and integrates with hundreds of data sources to provide a comprehensive asset inventory, uncover gaps, and automatically enforce policies and automate action.

Squid Alerts uses on-call calendars and escalation chains to forward your alerts to the right person though SMS, voice, email, and push notifications. Alerts from other systems are sent to your team through email, API, or voicemail. You can have managers and team members. You can also set flood protection settings, shared phone numbers for direct routing to the on-call team member, and other integrations. Team managers can define alert routing rules and escalation chains. When an alert comes in the routing rules determine if you want to create an incident, forward the alert, or ignore it. Escalation chains determine who get's notified, how, and when. On-call calendars allow you to configure primary and secondary on-call resources. Let us manage your on-call automatically or setup custom schedules. You can also get reminders when you forget to update your on-call calendar.

Build models 10x faster, connect them directly to your data, and share them with interactive dashboards and beautiful visuals. Causal's formulas are in plain English— no cell references or obscure syntax and a single Causal formula can do the work of 10s, and even 100s of spreadsheet formulas. Causal's built-in scenarios feature lets you easily set up and compare what-if scenarios, and you can work with ranges ("5 to 10") to understand the full range of possible outcomes of your model. Startups use Causal to calculate runway, track KPIs, plan employee compensation, and build investor-ready financial models for fundraising. Generate beautiful charts and tables without spending hours on customisation and configuration. Easily switch between different time scales and summary views.

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers. Protect and quickly restore PCs with reliable, image-based, all-in-one cloud backup and disaster recovery. Cloud-to-cloud backup and fast recovery for critical data in Microsoft 365 and G Suite applications. Fast and easy file and folder backup and restore with support for Windows and Mac. Safe file sync and share with a centrally managed, secure collaboration platform. Protect and quickly restore servers with reliable, image-based, all-in-one business continuity and disaster recovery.

Security and risk management platform for Google Cloud. Understand the number of projects you have, what resources are deployed, and manage which service accounts have been added or removed. Identify security misconfigurations and compliance violations in your Google Cloud assets and resolve them by following actionable recommendations. Uncover threats targeting your resources using logs and powered by Google’s unique threat intelligence; use kernel-level instrumentation to identify potential compromises of containers. Discover and view your assets in near-real time across App Engine, BigQuery, Cloud SQL, Cloud Storage, Compute Engine, Cloud Identity and Access Management, Google Kubernetes Engine, and more. Review historical discovery scans to identify new, modified, or deleted assets. Understand the security state of your Google Cloud assets. Uncover common web application vulnerabilities such as cross-site scripting or outdated libraries in your web applications.

Panaseer’s continuous controls monitoring platform sits above the tools and controls within your organisation. It provides automated, trusted insight into the security and risk posture of the organisation. We create an inventory of all entities across your organisation (devices, apps, people, accounts, databases). The inventory highlights assets missing from different sources and where security controls are missing from assets. The platform equips you with metrics and measures to understand your security and compliance status at any level. The platform ingests data from any source in the cloud or on-premises, across security, IT and business domains through out-of-the-box data connectors. It uses entity resolution to clean, normalise, aggregate, de-duplicate and correlate this data, creating a continuous feed of unified asset and controls insights across devices, applications, people, databases and accounts.

All-in-one automated discovery, documentation, password rotation, and diagramming solution. Leave the site walks to us. The Network Glue collector detects all devices on your clients’ networks regardless of vendor. It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments. Say goodbye to hidden devices and incomplete user information. All network devices, as well as cloud, hybrid, and on-premises user information from Azure AD and Active Directory, are automatically documented and updated in IT Glue. This includes virtual components of networks for Hyper-V and VMware. We can’t all be artists. Let Network Glue generate comprehensive network diagrams for you. Unique icons help to quickly interpret network diagrams, and are fully integrated with IT Glue so contextual information is pulled up when a device icon is clicked.

MyGlue is your collaboration and intranet portal, creating a direct line for meaningful communication with end-users. Leave insecure email exchanges, shoulder-tapping, and one-off conversations behind. IT professionals have to manage more devices, more data, and more users than ever before. With a collaboration and intranet platform in your stack, easily and securely share IT documentation and collaborate with end-users. MyGlue is packed with features, many of which you’ll recognize from IT Glue. From the password vault to checklists, to the security features like audit trail, version history, and SOC 2 compliance, MyGlue has everything your end-users need to manage their passwords and process documentation. With the introduction of the MyGlue help center, sharing documents such as “how-to’s” has never been easier. Enjoy a holistic approach to managing communications, documentation, and password management across the entire organization and all teams within.

Blink is an ROI force multiplier for security teams and business leaders looking to quickly and easily secure a wide variety of use cases. Get full visibility and coverage of alerts across your organization and security stack. Utilize automated flows to reduce noise and false positives in alerts. Scan for attacks and proactively identify insider threats and vulnerabilities. Create automated workflows that add relevant context, streamline communications, and reduce MTTR. Take action on alerts and improve your cloud security posture with no-code automation and generative AI. Shift-left access requests, streamline approvals flows, and unblock developers while keeping your applications secure. Continuously monitor your application for SOC2, ISO, GDPR, or other compliance checks and enforce controls.

HCL IntelliOps Event Management is a part of Intelligent Full Stack Observability offering under HCLSoftware Intelligent Operations ecosystem. It is a cutting edge AI-powered IT event management product which empowers organizations with industry leading capabilities such as real-time topology-based alert correlation, ML-based alert correlation and efficient noise reduction. The product offers seamless integration with an organization's existing element monitoring and ITSM tools providing seamless integration with GenAI powered AEX to foster efficient and quick resolution.

Eliminate audit angst with 10-minute user access reviews, flexible provisioning/de-provisioning workflows, and audit-friendly reporting, all in one simple, scalable IGA platform. White-glove onboarding takes the burden of implementing a solution off of team members reducing the impact on other IT initiatives. Automated evidence collection into a downloadable ledger mitigates the need for wasted time gathering spreadsheets, screenshots, etc. Nested entitlements and Clarity Explorer provide insight into what’s giving users access and why they’re being granted that access. True role-based access control (RBAC) and automated workflows for full alignment with your organizational structure and needs. Unlike "traditional" manual methods, Clarity has everything you need to quickly upgrade your identity governance program and seamlessly adapt it as your organization grows. Fast reviews for certifying user access, entitlements, roles, application access, and more.