Lighthouse Alternatives

Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals.

aqua is an AI-powered advanced Test Management System designed to make the QA process painless. It is ideal for enterprises and SMBs across various sectors, although aqua was initially designed specifically for regulated industries like Fintech, MedTech and GovTech. aqua cloud helps to: - Organize custom testing processes and workflows, - Run testing scenarios of any complexity and scale, - Create extended sets of test data, - Ensure thorough insights with rich reporting capabilities and - Go from manual to automated testing smoothly. Additionally, it includes a unique feature called “Capture," which transforms the process of documenting and reproducing bugs into a 1-click action. aqua integrates with all the most popular issue trackers and automation tools like JIRA, Selenium, Jenkins and others. REST API is also available. aqua's streamlines testing and saves your QA team up to 70% of time, enabling you to deliver high-quality software and releases x2 faster!

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Asana helps teams orchestrate their work–from daily tasks to strategic cross-functional initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

nTask is an online project management platform, known for pioneering simplified work management. The platform helps to get more done while meeting all of the quality standards of industries. nTask is extensively customizable, and one of the most affordable in the industry. nTask is designed for all-sized teams and industries. Over 200,000+ companies trust nTask globally for managing campaigns, sprints, product development, inventory, clients, company goals & targets, and much more. nTask enables faster project completion through one platform that enables all team members to work efficiently without shuffling through multiple apps and has all the tools necessary for project management, such as custom fields, financial summary, task management, risk management, issue tracking, Gantt charts, Kanban boards, team collaboration, documents sharing, to-do lists, project planning, resource allocation, time tracking, timesheets module, roles/permissions, and workspace customizations

For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more. - Connect to over 5,000 business apps with Zapier and our API - Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management - and much more!

Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.

BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects. Point & click client feedback directly to your site, with ZERO project limits. --- 🌟BugHerd works in 3 easy steps:🌟 1. Pin feedback to your webpage elements with the intuitive browser extension. 2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more. 3. Task cards are instantly created from feedback, helping you manage your workflow. --- No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.

Remote logger, crash reporter and in-app user feedback Bugfender is a log storage service for application developers. Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender respects your user's privacy, is battery and network efficient and keeps logging even if the device is offline. Track and destroy bugs before users even notice. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Achieve 5-Star Ratings. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Deliver world-class customer service. Our logging tool enables you to target individual users and provide personalized customer support.

Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps.

It's easier to plan sprints efficiently when you use Axosoft Release Planner to view the capacities of your sprint, team, and team members and assign work accordingly. Visualize progress with Axosoft's Card View. This fully interactive kanban board allows you to customize and edit item cards, add work logs, and see work-in-progress limits. Release on time when you have the right metrics at your fingertips. Axosoft custom dashboards provide a concise overview of your velocity, projected ship date and more. Turn emails into support tickets, respond from inside Axosoft, and track customer conversations from start to finish! Build unlimited Wiki pages for test cases and documentation, and link to them from Axosoft items for quick reference. Create a custom Portal for your customers to create and edit tickets without using paid Axosoft accounts. A powerful and comprehensive set of tools for software developers.

TrackStudio is an ultra-configurable issue tracking system, workflow engine and document management system that can be used to track the progress of any kind of task such as issue resolution, requirements gathering, desktop support handling, project monitoring, hardware deployment and staff hiring. Fully configurable workflows - any number of states and transitions means that you can create any number of workflows that mirror your business practices and that the application's use is only constrained by your imagination. Hierarchical task tree - many tasks naturally comprise subtasks. TrackStudio allows any unlimited depth in the work breakdown structure (WBS) and can be configured to allow users to add and progress their own to-do items. Multi-role support - in many companies different individuals have different roles depending on the project with which they are involved. TrackStudio supports working in a matrix managed environment.

Issue Tracking, Project Management, Version Control, Help Desk, File Sync, Wikis and Chat. Building a product. Shipping software. You need fingertip access to information. Too often, that information is spread out through issues, git commits, ideas sketched out in the wiki and random documents. Planio helps you put all this information in one place. Tracking issues, tasks and bugs is core to Planio. That means you can configure exactly the information tracked in each issue. You can create powerful workflows that define available steps based on roles. Planio supports agile frameworks such as Scrum. You can plan sprints, and track progress on the Agile Kanban-style board. But you can also use more traditional project management techniques such as milestones or the Gantt chart. That’s handy when you don’t manage everything with agile techniques. Your team starts churning out files, prototypes and fancy powerpoint presentations.

Bugwolf rapidly reviews your websites, web and mobile applications to discover software glitches before your customers do. Typically, Bugwolf can turn around a testing cycle in 48-hours. For best results, most of our clients schedule in regular testing cycles at specific milestones throughout a project. This ensures more bugs are found earlier which can streamline the coding process for development teams. And prevent bigger headaches closer to launch. When your development teams are working toward a product launch deadline, they are often stretched to the limit on their core focus of system design and coding. Making tired developers stay back late to do testing isn’t great for team morale and often results in bugs slipping through. Save your team the hassle and hire professionals to do it right. Having fresh eyes who understand the testing process is vital before launch to ensure the product your ship is the best it can be.

MantisBT makes collaboration with team members & clients easy, fast, and professional MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively. Once you start using it, you will never go back! It's never been easier to evaluate MantisBT. You can start by one or more of the demo options we have available or just go directly to the downloads page and get the latest version along with the administrator's guide to setup on your own servers. Flexibility to customize your issue fields, notifications and workflow. Per project role based access control for users putting you in control of your business. Keep your team and clients updated with notifications on issue updates, resolution, or comments.

Free bug tracking tools make it hard to stay on top of everything. But Helix ALM makes it easy to create, track, prioritize, and resolve issues. That means you can release better software faster. Measure progress on issues and track the results using dashboards, task boards, and customizable reports. You can even use issue filters and search features to quickly find whatever issue you're looking for. Use this issue tracking tool to automatically calculate risks and prioritize issues. You'll gain confidence that you're paying attention to the most important issues, defects, and customer requests first. Your customers' feedback matters. But you need to be able to prioritize feature requests and bugs that come from your customers. Issues won't be neglected either. You'll be able to set time-based escalation rules to limit how long issues can sit unresolved before they get escalated.

Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.

It's a fast, easy, and scalable bug tracking system that helps you fix bugs easily and deliver great products on time. Submit, track, and fix bugs faster in our free bug tracking tool with the help of custom workflows, business rules, and SLAs. Easily log errors and track them based on desired criteria. Create custom views for your issue tracking software to focus on the bugs that are most urgent. With reports, check how many bugs have been logged, whether they've been fixed, and more. Use our interactive modules like forums or discussions to communicate with your team and review what each person is working on. Set rules to trigger updates to the fields of a bug or third-party apps. Email notifications keep you and your team informed when bugs are created, updates and more. Automate your service level agreements to meet your customer's goals.

Product Knowledge is your team's edge. Building this knowledge is hard. Scribbling notes is easy! In LightCat, you Scribble. Then you connect these "scribbles" to build the tree of knowledge. Plus - embed charts, videos and Figma boards. Building the knowledge tree is simple. Just add a tag to a note. That's it. The tags act as connectors - like edges of a graph. The scribble now appears inside every other document with the tag. In LightCat, a scribble creates features and user stories - or "tickets". Convert the whole Scribble to one feature. Or map different lines to different features - it is your preference. Soon, you will be able to push the tickets to JIRA. LightCat is a powerful WYSIWYG Markdown editor. You can create professionally written Product Documentation pretty easily. Keep everyone on the same page. LightCat has a powerful Product Decision Framework - Storyboard. Storyboard is flexible like a spreadsheet and powerful like an algorithm.

In order to start catch crashes which can appear in you Android or iOS applications, you need to integrate EasyQA Software Development Kit with the code of your apps. To download SDK and find full instructions on connecting it to a project, you can open the Integrations page within your project in EasyQA Test Management Tool. When you connect the SDK to your project, use the generated token and initialize it in the application class of your project. After that you can create your app’s build and upload it in Test Objects within your project in EasyQA and your application starts to send crashes to the service. After you have added our EasyQA SDK into your project and uploaded it to Test Objects within your project in EasyQA, you can track your app’s crashes on our website. You just need to download the app to any Android or iOS device and start testing. When there is a crash, reboot the app and press Upload button.

CaseCamp keeps people on the same page. No matter what your role is, everyone works toward a common goal: finishing the project, together. A few of the services we provide are IT Consultations, Customized Web Solutions, Mobile Development, Cloud Development, Systems Integration, and Server Management. We work closely with clients to review project objectives and business models. Furthermore, we leverage our industry knowledge and experience with the current.

Online apps for project management, CRM, support, billing, issues, time-tracking & more. Consolidate data and communication with co-workers, clients and partners. Work from anywhere and with any device in secure cloud workspaces. You start from creating workspaces, Intranet, Client Extranet, CRM or specific projects. You can freely share these workspaces with your co-workers, customers, freelancers or any other collaborators. Then pick apps for each workspace: issues, sales leads, deals, vacations, documents approvals, wiki, help desk, time tracking, meetings, events, invoices, or create your own app. All apps can be tailored without IT guys. Now your entire team can use these apps to share files, edit documents, assign tasks, manage projects and collaborate online, in the same shared workspace. The best companies go beyond files or data collaboration.

Get a full view of your team capabilities and work efficiently. Plan customer projects, teams, resources and individual workload. Realtime engagement capabilities with notifications, comments and tagging to enable better collaboration. Prioritize and organize customer requirements easily into epics, stories and tasks. Forget about manual tracking. Set the goals and track them easily with powerful dashboards, in-depth analytics and real-time notifications. Easy integration with help desk software, email and other channels to bring the development team closer to the customer. Actionable smart analytics that provides in-depth understanding and forecasting. Easily customize to better suite your needs. Integrate with your existing workflow to maximize efficiency, increase visibility and ultimately deliver faster. Increase your efficiency by integrating Yodiz with all of your other favorite applications. From customer support systems to time tracking all is covered.

Overly complex issue tracking software makes work hard. Sifter helps software & site development teams focus on doing what matters. Advanced tools and configuration sound great in theory, and they might be great for you, too—if you're NASA. But that power and complexity come at a price: people get confused and overwhelmed. Sifter was built to keep the tasks of bug and issue tracking simple—and it does this so well that many of our users employ it for project management across departments. Having more people involved helps uncover more issues. But paying extra for someone to help test for a single week doesn’t make sense. With Sifter, you never have to pay extra or upgrade for the one or two team members that will only be involved in the project for a couple of weeks. Every account has unlimited users. After years of trying to use advanced tools, we discovered that simplicity and the resulting participation were more valuable than any set of features.

The issue tracking tool you'll enjoy using. Linear helps streamline software projects, sprints, tasks, and bug tracking. It's built for high-performance teams. An experience you'd expect from a professional tool. Opinionated and designed for daily use. Synchronized in real-time across all users. No spinners or waiting. Optimized for efficiency with extensive keyboard shortcuts. Created by software people for software product teams. Access and make changes with or without internet access. We have multiple themes. Use light or dark, your choice. Have all your teams in one shared workspace. Robust. Fast to navigate. Create issues in seconds. Add priorities, labels and estimates. List and board. See your issues in either a list or board view. Any action can be accessed and completed in seconds with the command menu. Velocity and estimates. Track your team's workload and velocity. Automated. Cycles run on an automated schedule, so you can focus on your work.

Bugzero change management issue tracking system is a software application that allows an enterprise to record and follow the progress of every problem or issue that a user identifies until the problem is resolved. In Bugzero, an "issue" can be anything from a simple customer question or request to a detailed technical report of an error or a problem. Internally or externally, intranet or internet, this software can be used by software developers and testers for bug tracking, manufacturers for customer and sales tracking, and IT help desks and other service providers for trouble ticketing. Bugzero provides a web-based enterprise-grade cost-effective scalable solution to increase teamwork efficiency. It lets the user report an issue, track progress towards its resolution, and know who is responsible for resolving the issue. It is easy to use, yet still flexible and adaptive, and can be configured to accommodate an organization's unique business process and workflow. It just works.

Hansoft is the agile project management tool for enterprise teams. Fast, efficient, and flexible, Hansoft empowers teams to collaborate more efficiently so they can advance together and build better products. Hansoft runs natively on leading operating systems including OS, Windows, and Linux, and offers tools for Scrum and tailored agile methods, Kanban, collaborative Gantt scheduling, defect tracking, news feed, chat, document management, external party collaboration, long term planning, real-time reporting, workload and portfolio analysis.

QMetry offers a comprehensive suite of software testing tools that enable continuous testing for agile QA teams. QMetry helps QA teams globally with managing their testing processes more efficiently, collaborating seamlessly, increasing their level of test automation, gaining actionable insights from analytics, and taking full advantage of other leading tools and platforms in the dev/test ecosystem through integrations and Open REST APIs. QMetry is trusted by 1000+ customers globally across many verticals including Banking, Finance, Hitech, Healthcare, Travel, Hospitality, Retail, Education and many more. QMetry tools are designed for Agile Testing and DevOps teams to build, manage and deploy quality software faster. QMetry Digital Quality Platform consists of tools. QMetry Test Management. QMetry Test Management for Jira. QMetry Automation Studio. Join more than 150,000 happy users globally.

Bug reporting made easy for everyone. Collect website feedback from your team and clients, without driving developers crazy. Get your internal team and clients to mark up bugs, ideas and feedback directly on your site. It's like drawing with a marker on your screen. Forget about tracking feedback in emails, chat messages and meeting notes. Gather bug reports directly inside your existing issue tracker. Help your developers reproduce bugs faster without asking reporters to include any technical data. The best way to report & collect bugs.

Reqtest is the only tool you need to quality assure your IT project. The platform enables you to manage requirements, perform extensive testing and track bugs through the entire lifecycle. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate within the organization and with suppliers – Integrate with your favorite developer tools such as Jira, DevOps – Track the progress with custom reports and dashboards With headquarter in Stockholm and over 13000 global users (spread in 4 continents), we empower project managers, PMO's, test leaders and QA teams to take control over their IT projects.

A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trial

Nulab is a team of fun-spirited innovators dedicated to creating software that supports effective communication and collaboration. We are a small company with a big heart and all of our products are handcrafted with love. Nulab was founded in 2004 by three programmers with a vision. We are headquartered in Fukuoka, Japan. We have office locations in Amsterdam, New York City, Kyoto, Singapore, and Tokyo. Share plans, layouts, and work schedules instantly with team members in the same office or around the world. Create wireframes, flowcharts, org charts, mind maps, and more with Cacoo. Keep work from slipping through the cracks. Backlog makes it easy to manage multiple tasks, share project updates, and submit requests to other teams. Real-time progress tracking for unmatched transparency. Chat anywhere, anytime, with anyone. Typetalk is a team communication tool for sharing information, ideas, and files. Let's end email tag forever.

👍 TestCaseLab = strong test case management = more organized testing = higher quality product. Test Case Lab is a Ukrainian test case tool that was created in 2016 by QA engineers of Gera-IT company, which provides outsourcing development services. From the very beginning, we knew the main issues that QA engineers may have on their projects about writing test cases as we had them on ours. 🧰 TCLab software allows: ✅ Test lab allows doing less routine work comparing to the usual test case management methods (google/excel spreadsheets or the other tool); ✅ Affordable for any type of business (unlimited users, pay only for test cases); ✅ Speed up the testing process; ✅ Has no needless clicks; ✅ Allows update test cases on the fly during a test run in testcase tool; ✅ Easy to understand where to optimize the testing process; ✅ Makes QA team satisfied; ✅ Redmine, Jira, JiraCloud, Pivotal, Youtrack, Asana, Trello, Mantis, GitHub integration;

Test Management for Jira (TM4J) is the enterprise test management tool to plan, manage, and measure your entire testing life-cycle inside Jira for both agile and waterfall methodologies. TM4J offers scalability, availability and performance for mission-critical projects running on any Jira deployment (Cloud, Server and DataCenter). By using TM4J you'll empower agile teams with BDD at scale with Cucumber or your chosen gherkin compatible tool for collaboration between developers, testers and domain experts. Take advantage of up to 70 built-in reports to make informed decisions based on real-time metrics across your entire software development lifecycle. With our powerful FREE REST API, easily integrate CI servers, DevOps and test automation tools and frameworks you already use to save time and effort. TM4J is used by more than 3.000 clients worldwide and is the top rated QA and Testing app for Jira.

Dev teams use Disbug chrome extension to capture bugs with screen recording, screenshots, console logs, network logs, user events and upload them to the project management tool, with a single click! Explain and narrate the problem visually. Let developers see exactly what happened when it went wrong. One-click capture of the entire context for bug reports. Instantly know what went wrong from every angle by capturing the complete session. Get consolidated technical logs directly in your favorite tools and with a link to see the detailed logs. Centralize everything in your issue trackers. Seamless integration with the tools of your choice. Automatically create tickets in the pre-configured issue tracker when you report the bug. Expedites the debugging process. Gives you more clarity and makes development easy. Cut down your bug reporting time by 60%. Streamline the work of QA testers, developers & project managers at costs less than a cup of coffee!

ExtraView is an enterprise software platform implementing business process management, global quality management systems for CAPA, adverse event reporting, food safety, bug and defect tracking, change management, customer support, helpdesk, field audit, and other workflow or issue management systems. Use out-of-the-box solutions or implement a custom requirement. Available as a service in the cloud or on your own servers. Simple to configure, yet provides a quality platform on which to implement fully validated systems such as incident management, CAPA, adverse event reporting, & root cause analysis, clinical trial data management and food safety. Implement bug-tracking, customer support, requirements management, change management and other issue-tracking systems. Many customers can take advantage of the full-featured, free, downloadable version! Learn how financial companies implement systems that regulate and control audit systems, provide corporate governance and risk management.

Bugasura is an issue tracker and reporter for modern SaaS Teams who like things being simple and fast. Our customers use Bugasura to collaborate and close issues faster in their product development cycle. Bugasura is available in three formats: 1) Bugasura TRACKER for the web. 2) Bugasura Reporter for Android: Test any application on your Android phone. Bugasura takes auto screenshots and lets you annotate them to create an awesome bug report. It also provides every detail possible related to the device the bug is being reported and many more. 3) Bugasura chrome extension: Now do everything you can do with using our Android reporter app on your web as well by using our Chrome extension.

A planning and tracking tool for agile teams. Zoho Sprints is a clutter-free agile tool that lets you stay ready for change and deliver great products on time. Plan to accommodate change. Break down your work into user stories and move what's on top of your backlog to your next sprint to deliver incremental value. Get early feedback and ship products that customers really want. Ship fast. Ship right. Plan your releases and track your progress with our release reports. Our release management module coupled with our Jenkins integration will ensure nothing slips through the cracks. Track progress on the board. Track the progress of your sprints in the Scrum Board and Sprint Dashboard.Customize your workflow to suit your team's unique needs and dive deep into contextualized swimlane views. Collaborating with cross-functional teams is a virtue of successful agile teams. The status timeline helps teams identify bottlenecks and create a culture of continuous improvement.

Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

Welcome to the home of an open source trouble ticket system. Use this CGI script on your web site for everything from bug tracking and customer support to project management and to-do lists. Creating a trouble ticket is now as easy as submitting a web form. The help desk software will care about assigning unique number to each service request and saving it to the database. Truly scalable solution: start with a plain text database, upgrade to the industry-strength MySQL or Microsoft SQL Server engine as your needs grow. The "thank you for your interest" message is not enough today. Assure your customers that you have an established workflow and no question will go into a black hole. The Trouble Ticket Express software will automatically produce easy to follow instructions how to submit follow-up messages and monitor ticket progress. Then it will broadcast e-mail notifications to all service operators announcing new customer inquiry.

Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way. Trac should impose as little as possible on a team's established development process and policies. Trac allows wiki markup in issue descriptions and commit messages, creating links and seamless references between bugs, tasks, changesets, files and wiki pages. A timeline shows all current and past project events in order, making the acquisition of an overview of the project and tracking progress very easy. The roadmap shows the road ahead, listing the upcoming milestones. Trac has a built-in wiki system which you can use for organizing knowledge and information in a very flexible way by creating pages containing an intuitive and easy to learn textual markup.

What you want to achieve with your projects and products lies in precise requirements. With Xebrio, we’re not reinventing the wheel but revising the crux of project management starting with requirements management. We’re bridging the gaps that lie between evolving projects and changing requirements. Xebrio is an ecosystem which covers every phase of project/product lifecycle from requirements to deployment. Xebrio helps teams achieve maximum productivity ensuring that your team works efficiently. Xebrio offers you all the tools you need for a truly collaborative workplace. It streamline your project by bringing your team, tools, and data together in one place. Features - 1. Requirement Management 2. Task Management 3. Project Milestone Tracker 4. Test Coverage 5. Bug Tracking 6. Project Release Management 7. Document Collaboration

With out-of-the-box capabilities like time tracking, task management, bug and issue tracking, and email support, FogBugz adds simplicity and efficiency to your software development process. You can stick to your project management methodology, such as Scrum, Kanban, or Scrumban. FogBugz is nimble; you can customize it for your own workflows. FogBugz was designed to help you plan, track, and release great software. You can create your tasks and subtasks for each case with required details and track them to ensure timely closure and accountability. Log and track all your bugs and issues. You can maintain your entire project backlog in FogBugz. Your team gets notifications as the bugs move through the workflow. Get accurate delivery estimates. FogBugz is powered by Evidence Based Scheduling (EBS). EBS is a statistical algorithm that produces ship date probability distributions based on historical timesheet data.

Use DoneDone Projects instead of messy spreadsheets or bulky software for bug, task, and issue tracking. No more wondering where things are at or who's working on what. Auto-forward company email to a DoneDone Mailbox to streamline communication between your support team and customers. No more headaches with ccs, broken email chains, and unruly threads. DoneDone makes workflow management easy. Use our time-tested bug, task tracking, customer help desk, or hiring workflows or create a custom workflow that fits your unique business needs. Link internal tasks to a support conversation so your developers and support staff can collaborate in the same simple app. DoneDone helps engineering teams, support staff, and customers work together better. Keep your team on track by integrating DoneDone with the tools you’re already using to communicate with your team.

Lightweight, smart, elegant and real-time collaboration app to manage your tasks, issues, crashes, releases. When something change on a ticket since the last visit it's displayed in bold. When you make a new build click on create release note and uBugtrack will automatically attach the new fixed/closed tickets to this release note. When you write a new comment on uBugtrack ticket, the message is automatically sent on a slack channel. RESTful Json Api to connect uBugtrack with your own applications. When you write a new comment on uBugtrack ticket, the message is automatically sent on a slack channel. uBugtrack is actually in public beta, during beta uBugtrack is totally Free without limit. You can already use uBugtrack in production to manage your tickets, your data will not be deleted at the end of the beta.

Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate rather than spending time monitoring, investigating, and debugging.

NetResults® Corporation develops and markets NetResults Tracker™, a powerful and easy-to-use web-based collaboration software tool that helps companies more effectively track, manage and resolve a wide variety of business issues. NetResults Tracker can be used for bug tracking, defect tracking, issue tracking, problem tracking, change management, workflow management, process management, help desk, knowledge base, and automated support portal. A web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. NetResults Tracker Standard Edition with additional collaboration features such as alerts and escalation, discussion threads, etc. Our customers are from a broad base of industries, including broadcasting, consulting, entertainment, financial, government, hardware, health care, manufacturing, pharmaceutical, retail, software, system integration, telecommunication, transportation, and utility.

From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend. With Sentry’s performance monitoring you can trace performance issues to poor-performing api calls and slow database queries. Source code, error filters, stack locals — Sentry enhances application performance monitoring with stack traces. Quickly identify performance issues before they become downtime. View the entire end-to-end distributed trace to see the exact, poor-performing API call and surface any related errors. Breadcrumbs make application development a little easier by showing you the trails of events that lead to the error(s).

Commits and version control information are available from within the task & issue module. Create a snippet and share bits of code or text with your team. Over 100 languages are supported. Attach unlimited documents, files and images to tasks & issues. View all history from within the task & issue module. See who completed a task and when it was released to production. Jixee is a task and communication hub that simplifies your dev team’s workflow. Our mission is to help developers focus on software development, not their task management. We are focused on building a great product with an amazing user experience so that development teams can hit the ground running. Great software is built by teams with clear communication. Jixee is your hub that connects your favorite task and communication tools into one simple experience. Jixee integrates with your existing services. Integrate your developer tools to create your unique workflow.