Zoho Social
Zoho Social is a powerful social media management platform designed for businesses of all sizes and agencies. It simplifies social media marketing by enabling users to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, generate detailed reports, and more—all from a single, user-friendly interface.
Supported Platforms:
Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter), Bluesky, TikTok, WhatsApp, and Telegram.
Key Features:
Post scheduling & publishing for streamlined content planning
Unified inbox to manage conversations, messages, and mentions across platforms
Social media analytics to gain valuable insights and optimize performance
Content calendar for visualizing and organizing posts effortlessly
Team collaboration tools to enhance workflow efficiency
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NapoleonCat
NapoleonCat is an all-in-one social media management and customer service platform trusted by brands in 60+ countries.
Designed for businesses, agencies, and e-commerce teams, it centralizes communication across Facebook, Instagram, TikTok, LinkedIn, YouTube, Messenger, Google Reviews, and more.
With AI-powered auto-moderation, spam and hate speech are removed instantly (even under ads) - protecting your brand and boosting ROI. Teams collaborate in one dashboard to manage messages, schedule and publish content, track performance, and generate executive-ready reports. Social CRM with built-in translation ensures personalized, multilingual support at scale. Secure access control, compliance with GDPR, and automation of repetitive tasks allow companies to serve more customers without expanding headcount.
NapoleonCat helps you deliver fast, consistent, and measurable social media customer care while saving time and growing smarte
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Socialboards
Best cloud helpdesk for social media (by far) plus Email, Chat Bots, Contact Forms, and Review Sites. All text-based customer service channels under one unified inbox, so no customer is left behind. Social Customer Service solution. Gather all incoming inquiries in one unified ticketing inbox. Share tasks and make sure everyone is up to speed. Social media. Handle all social media support tickets from Facebook, Instagram, Youtube and Twitter. Live Chat. Solve problems instantly with Live Chat on your website. Emails and webforms. Regain control of your support emails, and add custom forms to your website and facebook pages. Full control Reduce the amount of Support tickets. Gain valuable insights. FAQ. A smart self-service FAQ solution for your website. Statistics and insight. Get the insight you need to make smarter changes. API. Integrate with internal systems using our APIs.
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Swat.io
Social media management isn’t just about funny cat gifs and dance videos. As a social media manager, you have to keep track of deadlines and approval processes, react flexibly and keep your community happy. We know that’s not always easy. We've been focusing on the demands of professional social media teams since 2010. From single-person companies to international corporate groups, every organization needs to have clarity and control in order to free up more time for important social media management tasks. Over 17,000 users currently rely on our expertise. With Swat.io Publisher, you can create and publish posts for your social media editorial plan. Swat.io Inbox is the inbox for comments, mentions, private messages and reviews from your community. Shared logins are a thing of the past. Everyone has access to all the channels they need in Swat.io. Feedback has never been this simple: Release processes and internal notes make collaboration easier.
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