The Asset Guardian EAM (TAG)
The Asset Guardian (TAG) has a proven 15-year track record for maintaining, managing and optimizing enterprise assets with thousands of users worldwide.
TAG offers CMMS, EAM, APM, and Maintenance-as-a-Service applications that can scale with your organization’s needs and technological requirements. Its native application is based on Microsoft Dynamics 365 Business Central and integrates everything from Microsoft 365 to Azure cloud and IoT services, helping you decrease maintenance and asset costs, extend asset lifecycles beyond depreciation, and eliminate costly production downtime.
TAG’s mobile-EAM applications offer an unparalleled UX experience. TAG Mobility Suite was developed to provide maintenance individuals with role-based interfaces to support their specific processes, from inspections to IoT-connected assets and work order scheduling. Facilitate mobile maintenance adoption, improve communication, solve issues faster and manage resources in real-time, wherever you are.
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Vivantio
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.
By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth.
Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.
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Freshdesk
Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint.
With Freshdesk, businesses can:
- Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view
- Improve agent productivity with smart workflow automation rules
- Deliver seamless self-service experiences with AI-powered chatbots and branded help centers
- Monitor key performance metrics with advanced analytics and custom reports
Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.
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