IMP (Interpretation Management Platform)
IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking.
Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.
Learn more
Interpreter IO
Interpreter IO is a comprehensive interpreter management system with extensive capabilities in our interpreter management and translation management software modules. We simplify the end-to-end process from booking through to invoicing and payment of interpreters. Interpreter IO is being used in hospitals, courts, government and language services providers. We are 100% cloud-based software as a service and therefore clients can start getting benefits immediately. Agencies choose to use interpreter.io for a variety of reasons. Some translation companies receive requests for interpreting services. Where there is a small number of requests an ad-hoc, manual process can be sufficient to manage the interpreters and the clients. However, as volume increases these manual processes are insufficient to manage the full end-to-end process of interpreter management.
Learn more
DaySmart Appointments
Now more than ever, businesses are turning to online booking – and we’re here to help. DaySmart Appointments is used daily by thousands of businesses, institutions, and agencies of all sizes to increase customer engagement and automate administrative tasks.
Our easy-to-use appointment scheduling software for small to midsize businesses is designed to streamline the online booking process and simplify day-to-day operations for smaller teams.
We help enterprise businesses improve operational efficiencies and the customer experience with our secure, comprehensive online appointment scheduling solution.
Whether you’re growing a small business or a multinational corporation, our platform is designed to scale with you. We’ll work with you to meet the specific needs of your business with our highly configurable scheduling system. With a customer satisfaction rating consistently above 95%, our support team is responsive, knowledgeable, and ready to help.
Learn more
vcita
vcita is an all-in-one business management app built for small to mid-sized businesses. vcita boasts a wide range of features that helps SMBs streamline daily tasks and operations and improve how they interact with clients, fueling growth and success. Top features include client and calendar management, billing and invoicing, online scheduling, lead capturing, and email campaigns. vcita also integrates with dozens of platforms, including Facebook, PayPal, Quickbooks, and more.
Learn more