Audience
Companies searching for a next-gen AI Chatbot solution to enhance customer support
About InfiBot
Drive real results with omnichannel conversational AI. Serve customers in real-time, no matter when and where they choose to contact you. Deliver world-class service at scale by employing both human agents and InfiBot. Design tailored AI Chatbots to meet your customers’ unique needs from first visit, to purchase, to ongoing customer service. Solve issues and accept requests where your customer needs it, with AI Bot – InfiBot's omnichannel engagement solution. Start conversations on any channel and continue them on any other channel seamlessly, without losing context. Manage all conversations in one place – no matter what channels your customers use. The right questions to uncover customers’ challenges, verify identity, provide accurate responses, and automatically route conversations to agents with advanced NLU.
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Integrations
Company Information
NovelVox
Founded: 2008
United States
www.novelvox.com/conversational-ai/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online
InfiBot Frequently Asked Questions
InfiBot Product Features
Chatbot
Natural Language Processing
Supported
Call to Action
Not Supported
Context and Coherence
Not Supported
Human Takeover
Not Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Reporting / Analytics
Not Supported
Sentiment Analysis
Not Supported
Social Media Integration
Not Supported
