Audience

Businesses looking for a service desk solution

About ITSM 365

ITSM 365 contains everything you need to start working with customer requests here and now. Change the appearance of an application or create a new business process - a couple of clicks in the settings. ITSM 365 has a wide range of possibilities for integration with external systems. Automation of any service processes: IT, ACS, HR, etc. ITIL® certified. An easy solution to support your external clients. Create an application, control its execution and status, communicate with the support service through comments to the application - all this gives access to the Portal. Common problems, best practices, and other useful information that you can provide to users for self-study.

Integrations

No integrations listed.

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Company Information

Naumen
Russian Federation
itsm365.ru/

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Product Details

Platforms Supported
Cloud
Training
Webinars
Support
Online

ITSM 365 Frequently Asked Questions

Q: What kinds of users and organization types does ITSM 365 work with?
Q: What languages does ITSM 365 support in their product?
Q: What kind of support options does ITSM 365 offer?
Q: What type of training does ITSM 365 provide?

ITSM 365 Product Features

ITSM

Asset Tracking
Change Management
Contract/License Management
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Availability Management
Configuration Management
Dashboard