Audience
Businesses looking for a service desk solution
About ITSM 365
ITSM 365 contains everything you need to start working with customer requests here and now. Change the appearance of an application or create a new business process - a couple of clicks in the settings. ITSM 365 has a wide range of possibilities for integration with external systems. Automation of any service processes: IT, ACS, HR, etc. ITIL® certified. An easy solution to support your external clients. Create an application, control its execution and status, communicate with the support service through comments to the application - all this gives access to the Portal. Common problems, best practices, and other useful information that you can provide to users for self-study.
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Integrations
No integrations listed.
Company Information
Naumen
Russian Federation
itsm365.ru/
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Product Details
Platforms Supported
Cloud
Training
Webinars
Support
Online
ITSM 365 Product Features
ITSM
Asset Tracking
Supported
Change Management
Supported
Contract/License Management
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
Availability Management
Not Supported
Configuration Management
Not Supported
Dashboard
Not Supported
