Audience

Companies seeking a solution to alleviate calls to the helpdesk with automated password reset

About IDReset

Self-service password reset applications are designed to ease helpdesk load by providing a secure mechanism for users to independently reset their accounts via web or phone. INI delivers automated password reset solutions that uniquely meet an organization’s security needs as well as the expectations of its users. Helpdesk inquiries cost an average of $10-$30 per call. By automating the reset process, a self-service password reset application allows most organizations to realize a return on investment that pays for the application within the first year of use. Time saved by users, helpdesk, IT, finance, and security personnel yields significant productivity gains throughout the organization providing significant value to the bottom line. Elevates security by removing the agent from the authentication process. Enhances convenience with 24/7 immediate access. Maximizes ROI with 20%-40% fewer costly helpdesk calls. Frees helpdesk staff to work on mission-critical issues.

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Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Interactive Northwest
www.interactivenw.com/products/ini-idreset/

Videos and Screen Captures

IDReset Screenshot 1
IDReset Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

IDReset Frequently Asked Questions

Q: What kinds of users and organization types does IDReset work with?
Q: What languages does IDReset support in their product?
Q: What kind of support options does IDReset offer?
Q: What type of training does IDReset provide?

IDReset Product Features

Identity Management

Multifactor Authentication
Password Management
Access Certification
Compliance Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)