Audience
Companies seeking a solution to alleviate calls to the helpdesk with automated password reset
About IDReset
Self-service password reset applications are designed to ease helpdesk load by providing a secure mechanism for users to independently reset their accounts via web or phone. INI delivers automated password reset solutions that uniquely meet an organization’s security needs as well as the expectations of its users. Helpdesk inquiries cost an average of $10-$30 per call. By automating the reset process, a self-service password reset application allows most organizations to realize a return on investment that pays for the application within the first year of use. Time saved by users, helpdesk, IT, finance, and security personnel yields significant productivity gains throughout the organization providing significant value to the bottom line. Elevates security by removing the agent from the authentication process. Enhances convenience with 24/7 immediate access. Maximizes ROI with 20%-40% fewer costly helpdesk calls. Frees helpdesk staff to work on mission-critical issues.
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Integrations
No integrations listed.
Company Information
Interactive Northwest
www.interactivenw.com/products/ini-idreset/
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
IDReset Product Features
Identity Management
Multifactor Authentication
Supported
Password Management
Supported
Access Certification
Not Supported
Compliance Management
Not Supported
Privileged Account Management
Not Supported
Self-Service Access Request
Not Supported
Single Sign On
Not Supported
User Activity Monitoring
Not Supported
User Provisioning
Not Supported
