IDReset

IDReset

Interactive Northwest
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+

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About

Self-service password reset applications are designed to ease helpdesk load by providing a secure mechanism for users to independently reset their accounts via web or phone. INI delivers automated password reset solutions that uniquely meet an organization’s security needs as well as the expectations of its users. Helpdesk inquiries cost an average of $10-$30 per call. By automating the reset process, a self-service password reset application allows most organizations to realize a return on investment that pays for the application within the first year of use. Time saved by users, helpdesk, IT, finance, and security personnel yields significant productivity gains throughout the organization providing significant value to the bottom line. Elevates security by removing the agent from the authentication process. Enhances convenience with 24/7 immediate access. Maximizes ROI with 20%-40% fewer costly helpdesk calls. Frees helpdesk staff to work on mission-critical issues.

About

Effective tools for optimising day-to-day password management for end-users - ensuring corporate and regulatory security compliance and freeing up your helpdesk. ​There are three components of Sysgem Self-Service Password Reset that are to be installed. The central service should typically reside on the domain controller; the web enrolment system can be installed on any IIS server in the domain; and the workstation component should be installed on all end-user workstations to allow users to reset their password on demand. The Domain Controller runs a Windows Service which carries out the operation of resetting passwords for end-users. It also holds a database of questions and answers, which are created by the end-users themselves, and subsequently used to verify the authenticity of the person wishing to reset their own password.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution to alleviate calls to the helpdesk with automated password reset

Audience

Companies in need of a password management platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Interactive Northwest
www.interactivenw.com/products/ini-idreset/

Company Information

Sysgem
Founded: 1999
Switzerland
www.sysgem.com/password-management

Alternatives

Alternatives

Core Password

Core Password

Core Security (Fortra)
Specops uReset

Specops uReset

Specops Software
AdminGloves SSPR

AdminGloves SSPR

AdminGloves Private Limited
Core Password

Core Password

Core Security (Fortra)
Password Reset PRO

Password Reset PRO

SysOp Tools

Categories

Categories

Identity Management Features

Access Certification Not Supported
Compliance Management Not Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Not Supported
Self-Service Access Request Not Supported
Single Sign On Not Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Integrations

No info available.

Integrations

No info available.
Claim IDReset and update features and information
Claim IDReset and update features and information
Claim Sysgem Password Management and update features and information
Claim Sysgem Password Management and update features and information