Audience

Restaurants searching for an advanced waiting list solution

About HostConcepts

HostConcepts® is an all-inclusive solution for restaurant table and waitlist management. Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via unlimited text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference. With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs. Text guests a reservation reminder 24 hours in advance and send texts when their table is ready. Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist. Ideal for restaurants, pharmacies, salons or anywhere that could benefit from automating the task of adding clients to a waiting list or having them stand in line just to be added to a list.

Integrations

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Company Information

JTECH
United States
www.jtech.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Support
Phone Support

HostConcepts Frequently Asked Questions

Q: What kinds of users and organization types does HostConcepts work with?
Q: What languages does HostConcepts support in their product?
Q: What kind of support options does HostConcepts offer?
Q: Does HostConcepts have a mobile app?
Q: What type of training does HostConcepts provide?

HostConcepts Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Sales Tracking

Restaurant Reservations

Online / Website Reservations
Deposits / Prepayment Processing
Feedback Management
Guest Notifications
Facebook Reservations
Email Marketing
Custom Reservation Inventory
Waitlist Management
Mobile App Booking
Seat / Table Optimization
Guest Data
Capacity Monitoring
Reporting / Analytics
Reminders
Text/SMS Communications

Waitlist

For Restaurants
Waiting Time Tracking
Reporting & Statistics
Self Check-in
Public Waitlist
Waitlist Status Tracking
Alerts/Notifications
Prioritization
Customer Database