Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks.
At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters.
Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
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ConnectWise Automate
Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count.
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ManageEngine OpManager
OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls.
Monitor the finer aspects of your network:
Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices.
Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution.
Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions.
Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status.
250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.
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Paessler PRTG
Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more.
PRTG monitors your entire IT infrastructure. All important technologies are supported:
• SNMP: ready-to-use and custom options
• WMI and Windows Performance Counters
• SSH: for Linux/Unix and macOS systems
• Traffic analysis using flow protocols or packet sniffing
• HTTP requests
• REST APIs returning XML or JSON
• Ping, SQL, and many more
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