Audience

Customer service reps looking for a tool that simplifies support by piping all emails into a beautiful dashboard

About HelpSpace

Simplify Your Customer Support Team. An inbox, multiple inbound channels and flexible self-service sites are only a few of the features why you will love HelpSpace. One Inbox For Your Channels. All messages from your different channels arrive in your inbox so you always stay up-to-date on new tickets. Reply Quickly And Efficiently. Change the status, assign an agent or just instantly reply to a ticket. Self-Service Sites. Setup your content with HelpSpace. Multiple self-service sites in various styles: Blog, HelpCenter, Documentation. Self-Service Articles. Adding links of your Self-Service articles is just a click away. Save time! Unlimited Customers. You can have as many tickets and customers as you like. Multiple Channels. Your inbox can receive messages from up to 5 channels in our Pro plan. Intuitive Interface. The interface is clean, simple, and very easy to use. Get Started In Minutes. We made the onboarding process really easy and straightforward

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Pricing

Starting Price:
$5 per user, per month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

HelpSpace
Founded: 2018
Germany
helpspace.io

Videos and Screen Captures

HelpSpace Screenshot 1
HelpSpace Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Phone Support
Online

HelpSpace Frequently Asked Questions

Q: What kinds of users and organization types does HelpSpace work with?
Q: What languages does HelpSpace support in their product?
Q: What kind of support options does HelpSpace offer?
Q: What type of training does HelpSpace provide?
Q: Does HelpSpace offer a free trial?
Q: How much does HelpSpace cost?

HelpSpace Product Features

Help Desk

Customizable Branding
Email Integration
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Self Service Portal
Ticket Management
Alerts / Escalation
Automated Routing
Community Forums
Document Storage
IT Asset Management
Incident Management
Known Issue Management
Live Chat
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management