Audience

Clinics looking for an patient scheduling platform

About Health Desk

Connect your team with patients across the entire healthcare journey, from scheduling to triage to follow-up. Health Desk improves the patient access experience, grows revenue, and raises utilization. Go in-depth with our Solution Overview. Safety features at every touchpoint. Telehealth carries inherent risks that must be carefully considered. Give patients, non-clinical staff, and clinical staff clear decision support before they take a potentially dangerous action. Guide patient flow and automate tedious tasks with flow tools. The patient workspace and staff workspaces are beautiful, guided tools for quickly and safely performing all the steps needed to resolve patient requests: from scheduling to triage and referrals, and more. Training support staff has never been so simple.

Integrations

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Company Information

Keona Health
United States
www.keonahealth.com

Videos and Screen Captures

Health Desk Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Health Desk Frequently Asked Questions

Q: What kinds of users and organization types does Health Desk work with?
Q: What languages does Health Desk support in their product?
Q: What kind of support options does Health Desk offer?
Q: What other applications or services does Health Desk integrate with?
Q: What type of training does Health Desk provide?

Health Desk Product Features

Appointment Reminder

Appointment Scheduling
Online Booking
Recurring Appointments
Calendar Management
Call Reminders
Email Reminders
Payment Reminders
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Multi-Location
Online Booking
Recurring Appointments
Appointment Reminders
Mobile Access
Online Payments
Room Booking Management

Call Center

Campaign Management
Blended Call Center
Call Logging
Call Recording
Call Scripting
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Medical Scheduling

Multi-Location
Physician Management
Recurring Appointments
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education
Care Planning
Collaboration
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Notifications/Alerts
Approval Process Control
HIPAA Compliant
Mobile Access
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
Analytics/Reporting
SMS Messaging

Telemedicine

Appointment Scheduling
Appointment Reminders
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing