Audience
Clinics looking for an patient scheduling platform
About Health Desk
Connect your team with patients across the entire healthcare journey, from scheduling to triage to follow-up. Health Desk improves the patient access experience, grows revenue, and raises utilization. Go in-depth with our Solution Overview. Safety features at every touchpoint. Telehealth carries inherent risks that must be carefully considered. Give patients, non-clinical staff, and clinical staff clear decision support before they take a potentially dangerous action. Guide patient flow and automate tedious tasks with flow tools. The patient workspace and staff workspaces are beautiful, guided tools for quickly and safely performing all the steps needed to resolve patient requests: from scheduling to triage and referrals, and more. Training support staff has never been so simple.
Upvio
Upvio is the most seamless and efficient practice experience platform, created to streamline workflows, eliminate repetitive admin time, and drive success in a digital-first healthcare ecosystem.
Upvio’s solution in the healthcare industry targets healthcare providers across various specialties and organizations of all sizes. Upvio is perfect to streamline and automate various operations and processes, such as appointment scheduling, telehealth, messaging, patient monitoring, and payments. It is designed to meet regulatory requirements and compliance standards, such as HIPAA and GDPR, and offers features specifically tailored to the healthcare industry, such as automated reminders, customizable forms, full telehealth features, a virtual waiting room, and remote vital signs assessment. It is an affordable solution with easy integration and support for varying levels of technical expertise, including dedicated account managers for setup and ongoing support.
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Mend
Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.
Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.
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SimplyBook.me
SimplyBook.me is an online booking system that works for most service-based industries like beauty salons, fitness centres, consultants, schools, medical centres and more. On top of being able to offer clients to book your services, you can also sell them gift cards, packages, service add-ons and products upon booking.
SimplyBook.me provides a booking website (or if you already have a website, you can add the booking solution as a widget) so that the clients can go online and book, change or delete a booking themselves. You can also accept bookings via Facebook, Instagram or directly from your Google Profile.
Following are our 15 most popular custom features:
1. Intake Forms
2. Accept payments (online & onsite w. Tap to pay)
3. Deposits
4. Facebook/Instagram integration
5. Google My Business integration
6. Coupons & Gift cards
7. Product Sales
8. Membership
9. Classes
10. Packages
11. Tickets
12. Related Resources
13. Video Meetings
14. Instagram photo gallery
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Weave
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
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Integrations
Company Information
Keona Health
United States
www.keonahealth.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Health Desk Frequently Asked Questions
Health Desk Product Features
Appointment Reminder
Appointment Scheduling
Online Booking
Recurring Appointments
Calendar Management
Call Reminders
Email Reminders
Payment Reminders
Rescheduling
SMS Messaging
Two-Way Messaging
Appointment Scheduling
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Multi-Location
Online Booking
Recurring Appointments
Appointment Reminders
Mobile Access
Online Payments
Room Booking Management
Call Center
Campaign Management
Blended Call Center
Call Logging
Call Recording
Call Scripting
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Medical Scheduling
Multi-Location
Physician Management
Recurring Appointments
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Self Service Portal
Staff Scheduling
Patient Engagement
Appointment Scheduling
Messaging
Mobile Access
Patient Education
Care Planning
Collaboration
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Telemedicine
Appointment Scheduling
Appointment Reminders
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing