Audience
Hotels and hospitality businesses that want to manage online reviews and generate good guest reviews
About GuestRevu
Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.
Integrations
Company Information
GuestRevu
Founded: 2014
United Kingdom
www.guestrevu.com
Videos and Screen Captures
Partoo
Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!
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AreTheyHappy
AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence.
• Review Management
• Social Media Management
• Team collaboration & auto-updating tasks
• Smart ticketing surveys
• Automated reporting
The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc)
One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams.
The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences.
Start with a 14 days free trial
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Rannko
Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most.
Our Mission
By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve.
Why do businesses need more reviews?
Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!
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GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers.
Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Support
Phone Support
Online
GuestRevu Frequently Asked Questions
GuestRevu Product Features
Reputation Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring
Campaign Management
Gamification
Social Media Metrics
White Label
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Campaign Management
Social Sharing
White Label